PS5 game crashes after update.

[cursive surge]

Hi, unfortunately the game keeps crashing for me after the update today. I have sent 3 reports through the system. It crashed while running towards the forest next to the giant village. Once while fishing, to the river in front of the giant village. And the last one was just after beginning a new day.

[eager dawn]

Hello @cursive surge,
I’m really sorry to hear this, and thank you for sharing all those details. That’s super helpful 🙇‍♀️

Could you please let me know how many in-game days you’ve managed to complete after the update? Or are you only able to finish one day before it crashes?

[cursive surge]

Hello @eager dawn thank you so much for your quick response. I only managed to finish one day. And that’s when the 3rd crash happened. After it saved and begin the new day in the bedroom area. My character didn’t move or interact with anything and crashed.

[eager dawn]

Ahh, I see. The team’s been informed and is currently looking into this crashing issue. Could you confirm if you were playing in single-player?

Also, do you happen to have any video related to the issue? It'll help our team to investigate it further. Thank you!

[cursive surge]

@eager dawn It was single player. I don’t have a video I’m afraid. I try to record next time and I’ll send you one.

[eager dawn]

Got it, thank you! And yes, if it happens again and you’re able to record it, that would be super helpful. 💪

Really appreciate you keeping us updated!

[eager dawn]

Hi @cursive surge,
Just a quick update - the team has actually received a similar report here: ⁠https://discord.com/channels/623097219628662784/1429672369429024861. You can check it out for more details and see others experiencing the same issue.

Also just to share, some players mentioned that turning off Wi-Fi allowed them to play smoothly. We’ve also seen reports of a recent PSN outage, which might be related, so you’re welcome to give that a try. Thank you!