Game keeps crashing

[unkempt forum]

Hello!

We were playing on multiplayer and we first noticed it keeps crashing when one player passes out (like they didn't make it to bed in time) and this happened twice.

But it recently crashed again when we went to sleep which is sad cos we kept restarting the same day twice already So far, it crashed four times on us now and it always happens just when we were about to sleep.

Here's the info of our game version and platform:
Players & Platform: Steam. 3 players.
Game Version: Latest game version
Input Mode: We all use keyboard on our PC
Specs: 11th Gen Intel(R) Core(TM) i5-11400H @ 2.70GHz (2.69 GHz)

[fathom reef]

Hello @unkempt forum,
I'm so sorry for the crash that happened during your gameplay — especially while saving the day’s progress. 🙇‍♀️

Could you let us know what you and your partners were doing in-game before the issue occurred?
And what was the in-game date when it happened?

[unkempt forum]

2 of us were already asleep while our other friend was mining. She didn't make it to the bed in time and the game suddenly crashed.

This happened on Spring 24 and Summer 7 on our first year. It already happened twice so we suspected it had something to do with her passing out as she wasn't able to sleep on time but then it crashed again when she was able to sleep on time on Summer 7 again, so now we're confused.

[fathom reef]

Thank you so much for the detailed info! 🙏
Just to confirm — did you or your friend happen to get any cutscene before the issue occurred?

Also, do you have any video or screenshot of the crash happening? That would be super helpful.

Additionally, could the host please send us the Backup folder in a .zip file as well?
This will help the team check the previous in-game days for more clues.

Thank you so much for your help! 🌺

[unkempt forum]

On Spring, yes we got a cutscene of the Water mines opening but the game didn't crash. It only crashed when my friend passed out when she was returning home from the mines.

And as for the screenshot or video I didn't get to clip it as it was sudden . As for the backup, here is the attatched file. Thank you!

[fathom reef]

Thank you for the details! Could you let us know if you're the host of the session? Also, which guest went to the Mines and triggered the Water Mines cutscene — was it player 2 or player 3?

If the guest didn’t go to the Water Mines and trigger the cutscene, does the issue still persist?

[unkempt forum]

Yes, I'm the host of the session. And it was player 2 who went into the mines.

And we're not sure what would happen if she didn't trigger the cutscene because when we restarted the day, she still triggered the cutscene but we all slept at around 10PM and the game didn't crash

[fathom reef]

Got it, thank you for clarifying! 🙏
Just to confirm — the crash only happened when player 2 passed out while returning home from the mines, right?

And when player 2 passed out, were you and player 3 already asleep, just waiting for player 2 to get home before the crash occurred?

This will help the team narrow down what might be triggering the issue.

[unkempt forum]

Yes we were already sleeping and just waiting for her to sleep when she passed out on her way home to the mines then the game crashed