#Lost all the hearts of spouse

3 messages · Page 1 of 1 (latest)

indigo hollow
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A few weeks ago I was playing as usual finished the day and closed the game. The next time I started the game, all the hearts of Semeru were lost. That happened in game around mid summer, currently at the start of fall but can't regain the hearts.

I'm playing on PS5, adding pics of the last capture I did before losing all the hearts and a pic of it now.

19983196e5350-screenshotUrl.jpg 1998318c43669-screenshotUrl.jpg
deep tide
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Hello @indigo hollow,
Thank you for reaching out to us. We've received a similar report here ⁠https://discord.com/channels/623097219628662784/1382509507820916857, and the team is currently working on the fix. I'm so sorry that you ran into this issue, too. 🙇‍♀️

Have you had a chance to check your Backup file to see if Semeru hearts are still full? You can do that by following these steps:

  • Open Settings in the game and go to the Game category.
  • Scroll down to "Show Backup" and set it to "Yes".
  • Return to the main menu.
  • When loading your game, check the "Show Backup" box in the corner.

This will display your available backups, allowing you to select the day you want to revert to if you haven't progressed further.

Thank you for your understanding. 🙏

indigo hollow
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This happened a few weeks ago, so no backup to before that