#UE4 crashing a lot

3 messages · Page 1 of 1 (latest)

compact olive
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Hi! I keep getting UE4 crashes...quite a lot and want to make sure it's not my system. The game will crash, AMD and UE4 will say there is a crash, and my screen is entirely black until I hit the reset button on my pc or force quit the game if I had task manager open on my monitor that was not my main monitor the game crashed on if I was playing in full screen mode to force quit the game.

Reproduction Steps: This varies every time. I think it may have to do with tabing in/out of the game and/or clicking off the game to some other program like explorer, edge, spotify, apple music, etc. It doesn't matter what I've done in game up until that point, it's been different every time. I've mined, pet animals, just been dashing through town, tilling the soil on my farm, harvesting crops, clearing the ocean, etc. Sometimes it has crashed and it's been on the pause screen because I was tabbed out at the time it crashed

Repro Rate: typically only if I've been playing the game for more than 2 hours at a time

Game Platform: Steam PC (have not had any crashes on steam deck if that helps)

Game Version: current version and previous versions

Input Mode: Keyboard and mouse

PC and GPU specs details:
Ryzen 7 9800X3D, 128GB ram, Windows 11 Pro 24H2, RX 7900XTX 24GB.

Crash log: I attached the 5 crashes I had in the last 2 weeks, all the same thing happened.

Save files: also attached

Let me know if there's something else I can help with, just wanted to help out with the crash reports, thanks again!! ❤️

hot verge
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Hi @compact olive , thank you for reaching out to us! To help resolve the issue, have you tried updating your graphics driver and verifying your game files through Steam? Sometimes, this can fix any missing or corrupted files that might be causing problems. To verify your game files, you can follow the steps below:

  • Open Steam → Go to Library
  • Right-click Coral Island → Select Properties
  • Go to Installed Files → Click Verify Integrity of Game Files
  • Restart Steam and try launching the game
compact olive
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Both have been done, I haven't crashed yet since, but if I do again I will let you know!