#Room decoration errors
1 messages · Page 1 of 1 (latest)
Hello @sturdy holly ,
I'm so sorry for the crash, and thank you for taking the time to notify us!
Could you let us know how many players play in your session, and also each of their platforms?
If you could also share a bit more info by following our **Crash Reporting Guidelines **or filling out the template below, that would be super helpful for us. Thank you so much! 🙌
- Reproduction Steps:
- Repro Rate:
- In-Game Date & Time:
- Players & Platform:
- Game Version:
- Input Mode:
- PC Specs:
- Attachments (if available):
-Image or video of the issue
-Crash log file
-Host save file
We play 4 people. And 1 platform in steam
Could you let us know who experienced the crash — the guest or the host? And which furniture were you decorating when the issue happened? If you have a chance, could you also record it?
Hello! I play on Xbox through PC and my wife plays on Xbox console. She's the server host. When I remodel my house and finish, no matter what I do, even if I move just one piece of furniture, the game crashes, forcing me to force lock and log back in. Any additional information I can give you?
I have the same issue as WachimberrY. I play on Steam on PC and the host too. Each time I finish decorating my house I end up with an Unreal Engine 4 crash.
Everytime I decorate indoor the game freezes too.
If you happen to replicate the issue again, could you capture a video of both Guest's POV and the Host’s POV?
Could you also share your host save file and crash log with us so the team can take a closer look and try to replicate the issue on our end?
If you’re able to replicate the issue, could you please send us a video of it along with the error pop-up? That would be really helpful for the team to investigate!
Could you share a video showing the issue? That would really help us better understand what’s happening
If the issue still persists, could you record a video so we can better see which issue is happening?