Crashing Game After Bought One Day Later

[trail hornet]

Reproduction Steps: It happens randomly. My mom will just randomly get an engine crash. We tried figuring out if it was a specific action, but it just happens at random points. In co-op and single player.
Repro Rate: Randomly but usually within 1-3 days of gameplay.
Game Platform: Steam PC
Game Version: 1.2
Input Mode: Keyboard
PC and GPU specs details:
Intel Core Ultra 7 155U
32gb ram
NVIDIA GeForce RTX 3050 4GB Laptop

[unique mulch]

Hey @trail hornet,
Sorry about the crash, and thanks a bunch for reporting it! 🙏

Could you share a screenshot of the in-game Display Settings with us?

Have you had a chance to check if your GPU drivers are up to date?
Also, could you try verifying the game files on Steam? Here’s how:

• Right-click Coral Island in your Steam Library
• Select Properties
• Go to the Installed Files tab
• Click Verify integrity of game files…

Let us know how it goes!

[trail hornet]

These are her settings . Her graphic cards are updated, we tried that first :) and the verifying screen said all 463 files successfully validated

[trail hornet]

Update: its still crashing a lot

[unique mulch]

Hello there,
Sorry for the delayed response—I missed your earlier reply. 🙏

I checked with the team, and from the crash log, it looks like it might be related to your graphics card.
Have you tried lowering the in-game Display settings (or setting everything to Medium) to see if that helps?

[trail hornet]

We tried bringing it down to medium and it crashed again. I would like to note that once it crashes she can't use her computer until she restarts it. Nothing will open aside from coral island. Even task manager. Is there another way to exit the game instead of it crashing her whole computer?

[unique mulch]

Hi there, thanks for sharing those extra details.
Because the whole laptop locks up - even Task Manager - it likely points to the graphics driver or power-management.

Could you try a clean reinstall of the NVIDIA driver (choose Custom → Clean Install during setup) and make sure Windows and your BIOS/firmware are fully updated?

You can also force the game to use DirectX 11, which sometimes improves stability:

• In Steam, right-click Coral Island → Properties.
• Under General, find Launch Options and type: -dx11
• Close the window, restart Steam, and launch the game.

Hopefully these steps help stop the crashes. Thank you!

[trail hornet]

We did all steps plus lowered the graphics even more and she hasn't crashed! Thanks so much!