Mermaid Heal the Coral Tree Quest

[agile hull]

Howdy! My friend and I were finishing up the last bit of the 20 meter shrines in the ocean. Once finishing them we entered the mermaid city and got the body guard cutscene. Everything seemed fine, we went into the palace and then got the king and queen cutscene. At the tail end of the cutscene the robot took us out of the ocean. Since this happened we have not been able to progress the mermaid quest. All the mermaids are gone or invisible. We have the “Heal the Coral Tree” quest but can not enter the 40 meter area. It blocks us and informs us to go speak with the King but no one is there at any time of the day/night. Is there a way to reset the quest? Thanks for the help!!

[river sinew]

Howdy @agile hull!
Thank you for bringing this to our attention, and so sorry for the inconvenience. 🙇‍♀️

Could you share how many players were in your session and which platforms each of them were on?

Also, did everyone go together to the Dua Pulu area, watch the cutscene, and then get forced to leave the ocean at the same time before the issue occurred?

[agile hull]

Thank you for the speedy reply!!

Me and one other person, just two players. We are both on PC using Steam.

Both of us were clearing the ocean together and watching the cutscene in the ocean together. So we both got kicked out of the ocean at the usual late night time, I think it is 11pm.

[river sinew]

Copy that! Could you also share the Host’s SaveGames folder in a .zip file with us?

You can find it by opening File Explorer and copy-pasting this path: %localappdata%\ProjectCoral\Saved\SaveGames

Just to be safe, we recommend pausing gameplay while we’re checking on this issue. Thank you so much for your help and patience! 🙏

[agile hull]

This is the most recent save I have Thank you!!!

[river sinew]

Thank you! Could you also share your Backup folder in a ZIP file here? This will help us check your previous in-game days.

You can find it in the same location as your DailySave file.

[agile hull]

I think this is also the most recent backup file

[river sinew]

Well received!
Do you remember the in-game date when you and your friend were kicked out of the ocean during the cutscene?

And just to confirm, did you and your friend both watch the cutscene fully (no skipping) before getting kicked out?

[agile hull]

It was either 9/6/25 or 9/7/25. We were at the very tail end of the King saying that he has officially decided to let us continue to help. The Queen had just said "whatever you say" or something like that. Then we got kicked out.

[river sinew]

Ohh! I mean your in-game date when you got kicked out of the ocean during the cutscene—was it around Summer 19 or 20? XD
We’re trying to match the exact date from your save file to replicate the issue.

[agile hull]

Oh I see!!! Lmao XD I think we had just started summer, oh gosh.. I am so unsure on that honestly. We didn’t know it happened and so we just kept playing and focusing on other quest and things to get done. But yesterday we officially realized it was not working.

[river sinew]

Haha, got it — no worries at all! Since the date’s a bit unclear, could you please send us all of your Backup saves so we can check the previous days directly?

You can do this by compressing the Backup folder into a ZIP file and uploading it here.

[agile hull]

I think this is everything, let me know if this it or if you need anything else! Thank you for understanding, so sorry for making you have to dig for it!

[river sinew]

Thank you so much for gathering and sharing all the files with us! 🙏 We’ll relay this to the team for further review.

Really sorry as well that you had to experience this issue — we truly appreciate your patience and understanding. 💕 We’ll keep you updated once the team gets back to us.

[agile hull]

Hi Rachma!! I just want to reach out if there is an update on this bug? No rush just wanting to see if there is any news I am also potentially experiencing another bug, my friend and I decided to hop in and play. We have gotten to Town Rank D and now are able to get the goat and quail. Unfortunately when buying them it prompts me with the message that I have no room in the coop nor the barn. I currently only have one sheep, one cow, one chicken and one duck. Both the coop and barn say I am allowed to have for animals per. Let me know your thoughts! Thank you for all of your help so far!!

[agile condor]

just to double check, is the coop and barn both upgraded to lvl 2? thats a requirement aswell

[agile hull]

The coop and barn are both first level but everywhere on the game and online show that I can have four animals in each one at first level then 8 at second level. Am I confusing that?

[river sinew]

Hello @agile hull!

The team found a backup save from Summer 12 where the issue hadn’t occurred yet. We also tried to reproduce the problem on our side, but unfortunately, we haven’t been able to trigger it. 😔

If you’d like to roll back to that day, here’s your backup save file. We’re so sorry for the inconvenience this has caused.

If you decide to play from this backup and the mid-cutscene “end-of-day” bug happens again, could you capture a quick video (a phone recording is totally fine)? That would really help the team follow your exact steps and track down the cause.

Thank you so much for your patience and for helping us investigate! 🌿

As for the Goat and Quail, DarkTakayanagi is correct—they require Barn Lv. 2 and Coop Lv. 2, respectively.
You can find the full details on our wiki:

• Goat
• Quail

Thanks again!

[agile hull]

Oh I see!!! The barn and coop have that capacity number but the goat and quail have an upgraded barn and coop requirement! My apologies! As for the save file how do I roll it back?

[river sinew]

Ahh! No need to apologize <33

To make that backup show up in your save list:

• Copy the backup file and move it into the SaveGames folder (the same place as your other save files).
• Rename it to match the save-file format: DailySave_[number].sav
(make sure the number is different from your other DailySave files)

Once it’s renamed, the save should appear in-game.

Let us know if this works for you! And of course, if you have any other questions or run into trouble, just give us a shout. ✨

[agile hull]

This totally worked so far! File is there in the game, thank you so much for all the hard work and care!!

[river sinew]

You’re most welcome!
Thanks again for sharing all the details we asked for—it really helps the team.

If the issue pops up again, please let us know. In the meantime, the team will keep investigating.

[agile hull]

We played yesterday and everything went great!!!! Thank you so much

[river sinew]

Glad to hear that! 🎉
Just to confirm, did the cutscene play all the way through this time and the quest marked as complete correctly? 😮