#Invisible Merfolk NPCs after triggering 'One of us' Quest

1 messages · Page 1 of 1 (latest)

zinc abyss
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Reproduction Steps: almost end of spring I was still cleaning the ocean, when it was spring my co-op was planting crops and I was having issues with the invisible npcs.
Repro Rate: every time.
In-Game Date & Time: I noticed after 2 in-game days that I cant find the npcs. And that was after triggering the 'one of us' quest.
Players & Platform: Only 1 player joined, I am the Host and he was P2. Our platform is Steam.
Game Version: Build Version (v1.2-1239)
Input Mode: Keyboard & Mouse
PC specs:
Processor - AMD Ryzen 5 3600
RAM - 32gb
GPU - NVIDIA GeForce RTX 2060
Motherboard - B550M AORUS ELITE
Storage - 1TB

rancid lagoon
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Hello @zinc abyss,
Thank you so much for reposting your report as suggested!

May I ask if the issue also happens to P2 as well? And do you remember the last in-game time you went underwater and the merfolk appeared correctly?

I’ll also attach your save file from the previous thread here for reference. Thank you again!

zinc abyss
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I dont really remember what time they appeared correctly but I think that was morning. I was eager to do the quest thats why im early XD

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waited till afternoon to see if they really are gone

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and yes i dont see them

zinc abyss
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will this be fixed? if its no ill just restart new game (i just dont want to start over cleaning the ocean)

rancid lagoon
# zinc abyss I dont really remember what time they appeared correctly but I think that was mo...

Hi The Archer, I'm so sorry for the delayed response. 🙏
Just to confirm — the Merfolk appeared correctly in the morning, but that was back in Winter before you completed the One of Us quest, right?

We’ve also checked your save and backup files, and the latest backup we found is from Spring 5. Do you happen to still have a backup save from when you were in Winter or before completing the quest?

zinc abyss
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no i dont think i have, i stopped playing after reporting the merfolk bug

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and yes they are alr gone last week of winter

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after the one of us quest cut scene

rancid lagoon
# zinc abyss after the one of us quest cut scene

I’ll add that to the note!

Do you recall if you completed the One of Us quest alone by giving the items to Cho Oyu?
If so, could you also let us know the location where you tried to complete it, and where the guest/joining player was at that time? 😮

zinc abyss
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I haven’t completed the quest because I don’t know what item to give, I am just looking for her to see if she will tell me more information about the items. I can’t enter the Oracle’s house too because i’m not a merfolk so i’m expecting she’s in the castle, I checked and nobody is there. I waited for like morning until night time and still no merfolk, tried a different Day and still no NPC.

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the 2nd player is in the Cave mining for Ores.

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we both choose to do different tasks that time

rancid lagoon
zinc abyss
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I don’t recall any cutscene

rancid lagoon
# zinc abyss I don’t recall any cutscene

Got it! I'll pass the details to the team for further review.
Just to be safe, we recommend pausing gameplay while we’re checking on this issue. Thank you so much for your help and patience! 🙏

zinc abyss
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yeah sure, I haven't open the game since the issue started, dont really wanna restart cleaning the ocean. tysm!

rancid lagoon
# zinc abyss yeah sure, I haven't open the game since the issue started, dont really wanna re...

Hello,
Thank you so much for your patience while we’ve been checking on your case. Unfortunately, we haven’t been able to reproduce the issue on our end yet, and it’s been a bit tricky to pinpoint, so the team will need a little more time. 🙇‍♀️

The team also has a couple of follow-up questions:

  • Since we released a new update, have you updated the game and opened your save file to see if anything has changed with the quest?
  • And do you remember if, before the “One of Us” quest got stuck, you had just completed any underwater quest? For example, “Resupply Merfolk Kingdom” or something similar?

Your confirmation will really help us narrow it down. Thank you again. 🙏