#Crash on start up

1 messages · Page 1 of 1 (latest)

craggy snow
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Reproduction Steps: just starting up coral island
Repro Rate : since yesterday, 100%
Game Platform: steam
Game Version : unable to get to main screen
Input Mode Keyboard and mouse
PC and GPU specs details : attached
Crash log : unable to see crash log

attached picture of crash after the startup screen/warning screen. cannot get to main screen.

craggy snow
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bgm is playing but unable to switch to game nor the crash report

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it was working fine few days ago but now it 100% crashes on startup

spice fox
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Hello @craggy snow ,
Sorry about the crash, and thanks a lot for letting us know!

Have you had a chance to check if your GPU drivers are up to date?
Also, could you try verifying the game files on Steam? Here’s how:

  • Right-click Coral Island in your Steam Library
  • Select Properties
  • Go to the Installed Files tab
  • Click Verify integrity of game files…

Steam will run a quick check and re-download any missing or corrupted files. Hopefully this helps!

craggy snow
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Yes I updated the drivers and also verified integrity already