#Crash when I decor host’s house

1 messages · Page 1 of 1 (latest)

left light
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When I tried to decorate the host’s house and pressed finish, the screen turned black, and the game crashed. This happened every time I finished the decoration mode, and it only happened when I tried to decorate the host’s house. When I tried to decorate my own house, it worked fine.

jade dust
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Hello @left light,
I'm so sorry for the crash, and thank you for taking the time to notify us!

Could you let us know how many players play in your session, and also each of their platforms?

If you could also share a bit more info by following our https://discord.com/channels/623097219628662784/1405500927292477561 or filling out the template below, that would be super helpful for us. Thank you so much! 🙌

#
  • Reproduction Steps:
  • Repro Rate:
  • In-Game Date & Time:
  • Players & Platform:
  • Game Version:
  • Input Mode:
  • PC Specs:
  • Attachments (if available):
    -Image or video of the issue
    -Crash log file
    -Host save file
left light
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Hi, theres only two people in the session, which is me and the host. Both of us also using PC. I’ll update with more info and attachment. Thank you so much for your help!

jade dust
left light
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Hello! We did play on PC through Steam and just a quick update. After the previous major update on the game, there are several times that I got disconnected from the server. This happened while fishing near by deep forest. Thank you so much for the follow up! (btw, love your game)

left light
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This is when I decor host’s house.

jade dust
jade dust
# left light This is when I decor host’s house.

Got it! Could you also share your crash log files from when the crash occurred (both the decor crash and the previous one you mentioned)?

You can find them by following these steps:

  • Copy and paste this into the File Explorer address bar: %localappdata%\ProjectCoral\Saved\Crashes
  • Sort the files by Date Modified to locate the correct date when the crash happened.
  • Look for a file ending in .xml and share it here.
left light
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Hi, I would like to report another bug. Same session same amount of player. The illuminating ring does not work on me (not a host). The light does not light up when at night. Host can see the light surround me but I cannot see it on my end.

jade dust
# left light Hi, I would like to report another bug. Same session same amount of player. The ...

Hi hi! For this issue, we’ve received a similar report here https://discord.com/channels/623097219628662784/1408650744717905932, and the team is already working on a fix.
Feel free to add your details there or follow the thread for updates.

As for the crash issues, could you also share the crash log files and the host’s save file with us, TV? That would be super helpful for the investigation and to get this fixed. Thank you so much! 🙌