#Multiple Crashes then Computer Will Restart

1 messages · Page 1 of 1 (latest)

ivory knoll
#

Reproduction Steps: Happened multiple times already and I feel like it just randomly occurs no matter what I do/avoid to do. The whole game will freeze, black screen then the computer will restart.

Repro Rate: Every time I play, it always crashes.

Game Platform: Steam
Game Version v1.2-1239
Input Mode: Controller
PC and GPU specs details:
PDevice name DESKTOP-KNA8BVG
Processor AMD Ryzen 7 7700 8-Core Processor (3.80 GHz)
Installed RAM 32.0 GB (31.6 GB usable)
Edition Windows 11 Pro
Version 24H2
GPU Intel(R) Arc(TM) B580 Graphics

Crash log: none

My drivers are up to date.

ebon quartz
#

Hello @ivory knoll,
I'm sorry for the inconvenience, and thank you for sharing this with us.

Could you share a screenshot of your in-game Display settings with us? Also, have you tried playing any other Unreal Engine game, and did the same freeze issue happen there as well?

ivory knoll
ebon quartz
# ivory knoll

Hello ysza,
I’m sorry for the delayed response! 🙏

Could you let us know if the issue is still happening? If it is, have you tried lowering the graphics settings to Medium to see if that helps?