Upgrading House removes wallpaper and floor deco

[loud yoke]

My bestie upgraded their house and suddenly the wallpaper and floor were gone. It's not in the post and not in any chest or the house inventory.

[civic portal]

Hi @lucid dawn Thank you for reaching out to us!
Could you let us know how many players are in your session and each platform that they use as well? If your host is using Steam (PC), could you kindly ask them to share their Save File and Backup Files here so our team can take a closer look?

[loud yoke]

We are two players, both on PC / Steam. I'll ask my bestie about her files. 👍

[loud yoke]

My bestie send me this one. Is this the correct file for save files?

[civic portal]

Could you let us know if this issue happens every time you upgrade your house?
Also, could you share which house upgrade levels you’ve experienced this issue with?

[spark lagoon]

I might too late for this but it's happen to us too. When I upgraded final house wall/floor wallpaper were gone. We have a 2 player active in my server (but we also have 3 player in their)

[civic portal]

could you share which house upgrade levels you’ve experienced this issue with?

[spark lagoon]

This style and upgrade to Max level both of us (for me I already buy new wallpaper but my friend don't and he a little bit piss off )

[civic portal]

I’ve confirmed with the team that they’re already working on a fix.
Hopefully it’ll be resolved soon — thanks a ton for your patience and understanding in the meantime!

[civic portal]

And could you send the Host's Save File and Backup Files here so we can take a closer look?

To retrieve the files, you can copy-paste the following file path into your Windows Explorer: %localappdata%\ProjectCoral\Saved\SaveGames then compress the SaveGames folder into a ZIP file before sending it here, thanks in advance