#Corrupted files since last night when steam farted.

3 messages · Page 1 of 1 (latest)

pearl moss
#

Hello, last night at around/between UK time 11pm-1am there was steam downtime. At the time I was on co-op mode with my partner. My steam cloud didn't work straight away, but eventually it allowed me to load the game back up and we logged in just in time for the animal festival! After spending 30 minutes there, we went to bed and JUST as the game was saving. The game crashed. My error code was the picture I've linked here.

After spending hours trying to fix this on my own, order of elimination on corrupted files (To which I discovered every single back-up save file is now corrupted??) I then even tried to go into my steam cloud to see if it had any "healthy" files that I didn't have on my PC, downloaded them all. Tested them too by starting up the game order of elimination once again. And all the steam files are corrupted as well. Can anyone help at all? We have spent days on this game, restarting from scratch won't be an option as we put too much time into it 🥺 🙏

-Just to add, it is definitely a corrupted file issue, as I deleted all the saves (made a copy ofc) and started the game completely fine without the dodgy files.
-Issue occurs every single time I try and load into the co-op save myself and my partner have
-Steam PC
-Input Mode = Keyboard and mouse
-Yes I tried to verify files multiple times too and reinstalled the game fresh then input the old save files then repeated order of elimination on them once more.

The crash report on the picture I sent:

EpicAccountId:3e8b323db2894f23bd8c83c121198b46

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x0000000000002668

ProjectCoral_Win64_Shipping!UC_SaveSubsystem::HandleAsyncLoad() [E:\BuildAgent\temp\d165a1c44e0e0f0\ue4\ProjectCoral\Source\ProjectCoral\Subsystems\SaveSubsystem\C_SaveSubsystem.cpp:1065]
ProjectCoral_Win64_Shipping!TBaseUObjectMethodDelegateInstance<0,UC_SaveSubsystem,void __cdecl(FString const &,int,USaveGame *),FDefaultDelegateUserPolicy>::ExecuteIfSafe() [E:\P\UE4.27-plus\Engine\Source\Runtime\Core\Public\Delegates\DelegateInstancesImpl.h:611]
ProjectCoral_Win64_Shipping!TGraphTask<FAsyncGraphTask>::ExecuteTask() [E:\P\UE4.27-plus\Engine\Source\Runtime\Core\Public\Async\TaskGraphInterfaces.h:887]
ProjectCoral_Win64_Shipping!FNamedTaskThread::ProcessTasksUntilQuit() [E:\P\UE4.27-plus\Engine\Source\Runtime\Core\Private\Async\TaskGraph.cpp:601]
ProjectCoral_Win64_Shipping!FTickTaskSequencer::ReleaseTickGroup() [E:\P\UE4.27-plus\Engine\Source\Runtime\Engine\Private\TickTaskManager.cpp:564]
ProjectCoral_Win64_Shipping!FTickTaskManager::RunTickGroup() [E:\P\UE4.27-plus\Engine\Source\Runtime\Engine\Private\TickTaskManager.cpp:1585]
ProjectCoral_Win64_Shipping!UWorld::Tick() [E:\P\UE4.27-plus\Engine\Source\Runtime\Engine\Private\LevelTick.cpp:1494]
ProjectCoral_Win64_Shipping!UGameEngine::Tick() [E:\P\UE4.27-plus\Engine\Source\Runtime\Engine\Private\GameEngine.cpp:1823]
ProjectCoral_Win64_Shipping!FEngineLoop::Tick() [E:\P\UE4.27-plus\Engine\Source\Runtime\Launch\Private\LaunchEngineLoop.cpp:4923]
ProjectCoral_Win64_Shipping!GuardedMain() [E:\P\UE4.27-plus\Engine\Source\Runtime\Launch\Private\Launch.cpp:178]
ProjectCoral_Win64_Shipping!GuardedMainWrapper() [E:\P\UE4.27-plus\Engine\Source\Runtime\Launch\Private\Windows\LaunchWindows.cpp:137]
ProjectCoral_Win64_Shipping!LaunchWindowsStartup() [E:\P\UE4.27-plus\Engine\Source\Runtime\Launch\Private\Windows\LaunchWindows.cpp:273]
ProjectCoral_Win64_Shipping!WinMain() [E:\P\UE4.27-plus\Engine\Source\Runtime\Launch\Private\Windows\LaunchWindows.cpp:320]
ProjectCoral_Win64_Shipping!__scrt_common_main_seh() [D:\a\_work\1\s\src\vctools\crt\vcstartup\src\startup\exe_common.inl:288]
kernel32
ntdll```
pearl moss
slate elk
#

Hello @pearl moss,
I'm sorry to hear about the crash you've encountered. Thanks for letting us know. 🙇‍♀️

We’d like to investigate this further, but since this channel is for single-player crash reports, could you please repost your report here instead: https://discord.com/channels/623097219628662784/1405412988751446140 ?

This will help us track the issue in the respective channel. Thank you so much for your help!