As it says I've been having issues with coral island overheating my device. I wasn't having this issue even while running much bigger games like kingdom hearts or the new final fantasy 7 chapter. This game runs for for longer than five minutes my system will overheat the screen will freeze and I'm forced to manually reboot my computer as no buttons or functions work any longer and my computer is scalding hot. And it's been doing this a little after the new update. Now I understand that in my area we've been going through a heat advisory yet again it has only been this game causing my whole system to crash. I even uninstalled other games to help this yet it's still happening. It's why I also can't provide a crash report.
#Crash from game overheating my device
smoky needle
smoky needle
Ok. I also tested this game in an air conditioned environment and it's practically freezing in this room and it's still causing my whole computer.
regal swift
Hello @smoky needle,
Thank you for bringing this to our attention, and I’m sorry for the inconvenience. 🙇♀️
When the game crashed, did you see an Unreal Engine pop-up window, or did it just freeze/close on its own?
Also, can you confirm if you’re playing through Steam on PC? If yes, could you share your device specs with us? You can follow this guide to check them: https://techguided.com/how-to-check-your-computer-specs/
Thank you so much!
smoky needle
I found the cause. It's for a cheat system program that doesn't alter save files but runs in tandem with the program to edit the numbers and figures in real time. I'm already compiling a reply to let them know they need to edit and update their programs as it's causing my entire sytem to freeze with use needing the coputer to be hard reset to even exit anything on the screen.
smoky needle
Ok. Nvm. It's not the cheat program as I am getting the UE crash report I've just never been able to see it until now. I'm unable to click on it though as coral island refuses to close and even if I press Alt+Tab it doesn't shift screens.
I've even tried ctrl+alt+delete and I can't access the task manager to close the program.
So I don't know which of these files would contain the crash report data but here. I'm sending all of the ones from the crahses folder.
Also I should note that it runs fine in multiplayer but single player no matter what I do after like five minutes of gameplay it crashes.
regal swift
Hello @smoky needle,
Thanks a lot for sharing the details with us! 🙏
Just to double-check — are you currently using any mods or trainers with the game? If so, could you try removing them first and see if that helps fix the issue?
Let us know how it goes!