#Crashing Upon Opening the Game

1 messages · Page 1 of 1 (latest)

slow mason
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The crash gives me the following dialogue:

LowLevelFatalError [File:D:\UE5.5.4\UnrealEngine\Engine\Source\Runtime\D3D12RHI\Private\D3D12Util.cpp] [Line: 991]
hr failed
at D:\UE5.5.4\UnrealEngine\Engine\Source\Runtime\D3D12RHI\Private\D3D12Resources.cpp:1048
with error E_INVALIDARG
0x00007ff603dec047 Funguys-Win64-Shipping.exe!D3D12RHI::VerifyD3D12Result() [D:\UE5.5.4\UnrealEngine\Engine\Source\Runtime\D3D12RHI\Private\D3D12Util.cpp:991]
0x00007ff603dbb0fc Funguys-Win64-Shipping.exe!FD3D12Adapter::CreatePlacedResource() [D:\UE5.5.4\UnrealEngine\Engine\Source\Runtime\D3D12RHI\Private\D3D12Resources.cpp:1052]
0x00007ff603dd9d77 Funguys-Win64-Shipping.exe!FD3D12TransientResourceHeapAllocator::FResourceAllocatorAdapter::AllocateResource() [D:\UE5.5.4\UnrealEngine\Engine\Source\Runtime\D3D12RHI\Private\D3D12TransientResourceAllocator.cpp:203]
0x00007ff603d6b022 Funguys-Win64-Shipping.exe!FD3D12Adapter::AllocateBuffer() [D:\UE5.5.4\UnrealEngine\Engine\Source\Runtime\D3D12RHI\Private\D3D12Buffer.cpp:213]
0x00007ff603d623cf Funguys-Win64-Shipping.exe!FD3D12LinkedAdapterObject<FD3D12Buffer>::CreateLinkedObjects<FD3D12Buffer,FD3D12Adapter::CreateRHIBuffer'::8'::<lambda_2>,FD3D12Adapter::CreateLinkedObject<FD3D12Buffer,FD3D12Adapter::CreateRHIBuffer'::8'::<lambda_2> >'::2'::<lambda_1> >() [D:\UE5.5.4\UnrealEngine\Engine\Source\Runtime\D3D12RHI\Private\D3D12RHICommon.h:207]
0x00007ff603d6f446 Funguys-Win64-Shipping.exe!FD3D12DynamicRHI::CreateD3D12Buffer() [D:\UE5.5.4\UnrealEngine\Engine\Source\Runtime\D3D12RHI\Private\D3D12Buffer.cpp:473]
0x00007ff603d6ee5a Funguys-Win64-Shipping.exe!FD3D12DynamicRHI::CreateBuffer() [D:\UE5.5.4\UnrealEngine\Engine\Source\Runtime\D3D12RHI\Private\D3D12Buffer.cpp:490]
0x00007ff603dd7273 Funguys-Win64-Shipping.exe!``FD3D12TransientResourceHeapAllocator::CreateBuffer'::2'::<lambda_1>::operator()'::2'::<lambda_1>::operator()() [D:\UE5.5.4\UnrealEngine\Engine\Source\Runtime\D3D12RHI\Private\D3D12TransientResourceAllocator.cpp:241]
0x00007ff6023411e1 Funguys-Win64-Shipping.exe!UE::Tasks::Private::FTaskBase::TryExecuteTask() [D:\UE5.5.4\UnrealEngine\Engine\Source\Runtime\Core\Public\Tasks\TaskPrivate.h:507]
0x00007ff60232d92f Funguys-Win64-Shipping.exe!LowLevelTasks::TTaskDelegate<LowLevelTasks::FTask * __cdecl(bool),48>::TTaskDelegateImpl<LowLevelTasks::FTask::Init<UE::Tasks::Private::FTaskBase::Init'::2'::<lambda_1> >'::5'::<lambda_1>,0>::CallAndMove() [D:\UE5.5.4\UnrealEngine\Engine\Source\Runtime\Core\Public\Async\Fundamental\TaskDelegate.h:171]
0x00007ff60233045e Funguys-Win64-Shipping.exe!LowLevelTasks::FTask::ExecuteTask() [D:\UE5.5.4\UnrealEngine\Engine\Source\Runtime\Core\Public\Async\Fundamental\Task.h:627]
0x00007ff602342e13 Funguys-Win64-Shipping.exe!LowLevelTasks::FScheduler::WorkerLoop() [D:\UE5.5.4\UnrealEngine\Engine\Source\Runtime\Core\Private\Async\Fundamental\Scheduler.cpp:514]
0x00007ff60232a461 Funguys-Win64-Shipping.exe!LowLevelTasks::FScheduler::CreateWorker'::2'::<lambda_1>::operator()() [D:\UE5.5.4\UnrealEngine\Engine\Source\Runtime\Core\Private\Async\Fundamental\Scheduler.cpp:75]
0x00007ff6023b84c4 Funguys-Win64-Shipping.exe!FThreadImpl::Run() [D:\UE5.5.4\UnrealEngine\Engine\Source\Runtime\Core\Private\HAL\Thread.cpp:68]
0x00007ff6024fb6c7 Funguys-Win64-Shipping.exe!FRunnableThreadWin::Run() [D:\UE5.5.4\UnrealEngine\Engine\Source\Runtime\Core\Private\Windows\WindowsRunnableThread.cpp:159]
0x00007ff6024fb499 Funguys-Win64-Shipping.exe!FRunnableThreadWin::GuardedRun() [D:\UE5.5.4\UnrealEngine\Engine\Source\Runtime\Core\Private\Windows\WindowsRunnableThread.cpp:79]
0x00007ffdfcf57374 KERNEL32.DLL!UnknownFunction []

Crash in runnable thread Foreground Worker #0

#

Computer Specs:
Device Name DESKTOP-QT3GPOM
Processor Intel(R) Core(TM) i5-4440 CPU @ 3.10GHz 3.10 GHz
Installed RAM 16.0 GB (15.9 GB usable)
Storage 1.82 TB HDD ST2000DX002-2DV164, 932 GB HDD WDC WD1003FZEX-00MK2A0
Graphics Card Intel(R) HD Graphics 4600 (113 MB)
Device ID 5041B25E-6D96-412C-9CC9-95EDA995E19C
Product ID 00330-80000-00000-AA705
System Type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

It loads up Stairway Games logo, Unreal Engine logo, and then goes to a black screen and sits there for approx. 15 seconds before crashing.
I have tried uninstalling and reinstalling, and verified the installation files through steam.
I have the game installed on my C: drive.

deft solar
#

Hi @slow mason sorry for the inconvinience 🙏

Could you share with us your graphic cards details?

You can check it with this step

  • Press Ctrl+R,
  • Tyep in DxDiag
  • Screenshot the Display 1 and Display 2 tab
image.png
slow mason