#Server connection issue in multiplayer mode

1 messages · Page 1 of 1 (latest)

sage prairie
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Reproduction Steps: The game always crashes every time we connect on the game. Once we are in, the game will crash again due to server connection issue. The issue is recurring every 5mins. Other players I am with are encountering the same issue at the same time.
Repro Rate: Every time. In every 1hr, we experience server connection issue for more than 10 times or more.
In-Game Date & Time: August 20 and 21, 2025
Players & Platform: 3 players. All are hosting via Steam/PC. @hoary ingot is the host, @daring parrot is the 2nd player, and I am the 3rd player.
Game Version: Host: Game version v1.2-1238, Player 2: Game version: v1.2-1238, Player 3: Game version: v1.2-1238
Input Mode: Keyboard & Mouse for all 3 players

Attachments:
PC Specs: see attachment
Image or video of the issue: see attached images
Crash log file: see attachment
Host save file: see attachment from the Host player

Please prioritize this fix as players are getting frustrated now. I bought this game to enjoy, but what happening is the other way around. Hope you can escalate and remediate this issue immediately. Low prioritize other bugs as this one is the major issue since we can't really play at all.

error_3.jpg error_2.jpg Host_PC_Specs.jpg Player_2_PC_Specs.jpg Player_1_PC_Specs.jpg 📎 DailySave_1.sav Error_1.jpg 📎 CrashContext.runtime-xml
proper elm
# sage prairie Reproduction Steps: The game always crashes every time we connect on the game. O...

Hello everyone!
I’m really sorry about the crashes you’ve been running into during gameplay, and thank you for sharing the details with us. 🙇‍♀️

To help us investigate further, could you let us know:

  1. Did the crash (with the Unreal Engine pop-up) happen to all players in the session?

  2. Did it occur right after a connection error message (like “Connection with the host has been lost” / “You have been disconnected”)?

  3. Or did it happen after specific in-game activities?

  4. From the crash log and screenshot we’ve checked, the messages don’t seem to match. Could you confirm if you’re seeing different crash logs each time? If yes, please share any additional crash log files from your session.

Thank you so much for your help!

sage prairie
# proper elm Hello everyone! I’m really sorry about the crashes you’ve been running into duri...

Hi, please see my answers below.

  1. Yes, but most of the time the error is being encountered by the 2 players and not the host.

  2. A pop-up from Unreal Engine appears during gameplay, causing the game to crash. After attempting to reconnect, the message “Connection with the host has been lost” or “You have been disconnected” is displayed. In some cases, the Unreal Engine error does not appear, but the disconnection messages are still shown.

  3. Yes, it also occurs when we try to enter a room, check the inventory, or sometimes while fishing.

  4. Please see attachment. I added all the crash logs and also the error messages.

Please keep us posted for the updates. Thanks!

new_error_2.jpg new_error.jpg 📎 crashed_xmls.zip
sage prairie
sage prairie
sage prairie
pearl axle
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@proper elm Can you please fix this? This same exact thing is happening to me and a friend every hour. It's getting really annoying because we lose ALL of the progress made in between crashes.
The game is amazing, but this is so frustrating.

proper elm
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Hello @sage prairie @pearl axle,
Sorry for the delay in getting back to you, and thank you so much for your patience while we were away for the weekend. 🙏

proper elm
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For the other crash logs, we haven’t received similar reports yet. To help us look into this further, could you share more details, such as the in-game date and the specific steps you took before the crash occurred?

If you happen to play again and encounter another crash, kindly share the details with us each time—it will really help the team narrow things down since every crash comes with a different cause. Thank you again for your support! goatlove2

proper elm
pearl axle
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This happens every 5 minutes to 1 hour.
PS5. Two people in the game. myself and my friend.

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It is so frustrating like right now we just spent an hour mining and collecting tons of amazing stuff and when we were heading back to put everything in our chest and go to sleep for the night so that it would save before it crashed, it crashed and we just lost all that progress.

sage prairie
# proper elm From the two crash logs you shared, we can confirm that one of them matches an i...

Hello, We have been encountering this issue since August 25 at 2 PM SGT. When either of the two players teleports or farms under the sea, we receive the "Connection Failed. Try again later" error. There is no problem when the host teleports or farms under the sea. Only the two players are affected. We are unable to reconnect unless the host restarts the game. May I know your ETC to fix this issue?

connection_failed.jpg
proper elm
proper elm
pearl axle
proper elm
# pearl axle Yea, we have both tried different connections. It is a game issue. It just did i...

Thanks for confirming! I’ve cross-checked with the team, and we’ve received a similar report here https://discord.com/channels/623097219628662784/1405695099215806484. The team is already working on a fix for this. 🙏

We don’t have an exact ETA yet, but please rest assured it’s being actively worked on. Once it’s ready, we’ll share an update with everyone. Thanks a lot for your patience and for sticking with us! goatlove2

pearl axle
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Thank you!

sage prairie
# proper elm Thanks for keeping us updated, desh12! :goatlove: May I ask if this message appe...

Hello, The message appears only for the two players, excluding the host. Additionally, the message “This game is currently running in offline mode…” also appears only for the two players, not the host. A while ago, we also encountered the "Connection with the host has been lost" issue when a new day started or ended. This issue affects only the two players and not the host, and we need to reconnect in order to continue playing.

pearl axle