#Crash During Animal Festival

1 messages · Page 1 of 1 (latest)

topaz hollow
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Title: Crash During Animal Festival
Reproduction Steps: Yesterday, I crashed during the rodeo of the animal festival. Today, I crashed when I was just about to start the rodeo. I am the host.
Repro Rate: Every time we tried the animal festival. Didn't want to keep redoing the day so we decided to skip the animal festival.
In-Game Date & Time: Summer Friday 12. Not sure of exact time. After 9 AM.
Players & Platform: 4 of us total. I was host. We were all on Steam.
Game Version: v1.2 -1238
Input Mode: Keyboard and mouse.
PC Specs: Device Name
Processor Intel(R) Core(TM) i7-9700K CPU @ 3.60GHz 3.60 GHz
Installed RAM 16.0 GB
Storage 7.28 TB SSD Samsung SSD 870 QVO 8TB, 477 GB SSD INTEL SSDPEKNW512G8, 1.82 TB SSD SanDisk SDSSDH3 2T00
Graphics Card NVIDIA GeForce RTX 2080 SUPER (8 GB)
Device ID 0F87FF91-3BEE-445F-9E60-05B840E64FAB
Product ID 00325-81955-94082-AAOEM
System Type 64-bit operating system, x64-based processor
Pen and touch Touch support with 2 touch points

Attachments (if available):

bright yoke
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Bumping because this has also happened to me

zenith kelp
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Hi @topaz hollow @bright yoke , thank you for bringing this issue to our attention! To help us get a better understanding of what happened, could you please share in detail what you and the guests were doing before the issue occurred? It would be especially helpful to know what you were doing before heading to the Animal Festival, and whether you went straight to the Rodeo mini-game once you arrived at the festival.

Additionally, could you confirm whether the guests were able to participate in the Rodeo mini-game? That information will help us narrow things down and assist you more effectively, thank you Butter_Saranghae_Emoji

topaz hollow
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The first day, I did the cow race and we talked to all of the townspeople.

Then, we started the rodeo. Some of us were still experiencing the rodeo with other started. As the host, I was the last one to join the rodeo and was around 100-seconds when it crashed. I think two of the others were doing the rodeo at the same time.

The second day I tried, we talked to the people and animals first. Then, I was participating in the cow race while one of my friends was on the rodeo. My friends and I decided to do the rodeo one by one instead of at the same time. After the third friend finished and told me she was done, I interacted with the rodeo sign up and it crashed.

pale tartan
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Seconded, happened twice now for us, seems like it’s the rodeo game that triggers it?

The first time is happened it was right after both my friend and I played rodeo (we played the game at the same time). This was after all mini games have been played.

Second time, she played the cow game while I played rodeo, it crashed about 2 minutes later

fickle perch
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Experienced this as well! Crashed twice too.

First time it happened, me and the guest played the cow game, chicken game and then the rodeo all at the same time. The game crashed not long after I won first place at the rodeo.

Second time it happened, we tried to split up. I went to the cow game, chicken game then rodeo. While the guest did the rodeo first, cow game then chicken game. It was okay when the guest finished the rodeo game. However, the moment I won first place, it crashed again. I suspect it has something to do with the host playing rodeo.

rain atlas
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It's not specific to the rodeo. We just tried twice to do the animal festival and it seems to crash after any of the mini games. My second crash, we had just finished the chicken fight and never even made it to the rodeo.

#

We spoke to all of the npcs first in each instance. The first crash was after the cow mini game and we had finished both the rodeo and the chicken games first.

fickle perch
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oh man i see… i wonder if its possible to get past without crashing, aft we had to redo the festival twice me and the guest stopped playing for the time cus we got tired of talking to everyone + doing the games LOL

rain atlas
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yeah we literally just decided to stop for the day because we got frustrated :(

fickle perch
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ill try again soon! see if there’s any difference if i just dont play the rodeo completely, will update if i crash or not 🙂

rain atlas
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maybe if you do everything super fast!

fickle perch
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Hahahahah true, anyways im still on the first year, our chicken and cows are too weak to win in the races

fickle perch
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hey! update i just got past the animal festival without crashing. But here's what i did, not sure what was the real problem!

  1. i went for the chicken game, skipped the cow and rodeo.
  2. guest only played rodeo
  3. we both played the pet race
  4. we talked only to the people we were interested in and quickly left the festival as soon as we could
    After going back to the farm at 9pm, i didn't want to take any risks, so we slept straight away to save the game. Therefore, im unsure if the problem was the host playing rodeo, or simply because we took too much time?
zenith kelp
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Thank you everyone for sharing your findings with us @topaz hollow @pale tartan @fickle perch @rain atlas ! I'll relay this to the team for checking. In the meantime, if the Host is playing on Steam, could you send your Save File, Backup Files, and Crash Log here so we can thoroughly inspect each one?

rain atlas
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I would like to help with this, but I'm not sure how to tell which save file is the hosted multiplayer save?

lofty crest
zenith kelp
queen plinth
# zenith kelp I'm sorry to hear that you're also experiencing similar issue, could you let us ...

First crash, we both doing the same thing:

  1. Done chicken game per usual
  2. Done cow game per usual, done rodeo per usual
  3. Done talking to all of the NPCs
  4. Trying pet race and won, but as soon as I (host) done with the dialogue "you won" thing, I walked a bit, pressed spacebar to dash and then crash happened

Second crash

  1. Talked with some NPCs, not all
  2. Done rodeo
  3. Done chicken game
  4. Done cow game
  5. Done pet race and we both won, before the crash: this time it was a bit longer -- we managed to walk for some time and done with the day, 'twas night time, as soon as we wanna hit the bed, crash happened
zenith kelp
#

Hi everyone. thank you so much for sharing all of your findings with us. The information you provided has been very helpful in our investigation!

That said, I've relayed this to the team for further checking and hopefully the issue can be resolved soon. I'll reach back to you if the team need more information. Truly appreciate your patience and cooperation laugh2

half hazel
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Got the same issue

sour trail
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Hi I just wanted to add that I also experienced a crash during the festival. (This was just in single-player mode)
I talked to all NPCs.
Completed the cow competition though during the 2nd or 3rd race, Lily's cow was already at the finish line at the start.
Game crashed upon completing the final round of the chicken competition.
Bug report submitted via Unreal engine popup.

next berry
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Me too, playin on steam MP as a host. Second year fest, crash twice. Wore shark suit when it crash twice. Did differently on third try.
Here's what we did differently and managed to avoid the crash:
Rodeo under 100s, nobody buys any bush at shop (both time crash other players bought one I think it was the bear)

shell vale
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I just experienced this crash in MP as a host. First year. We talked to all NPCs in the festival. Guest finished the rodeo without issue while I finished the chicken and cow mini-games fine, but the save crashed the moment I attempted to get on the rodeo. Bug report popped up.

We had to redo the day and I was able to do all mini-games, but guest player couldn’t participate in any of the mini-games so they had to restart the game.

crisp pivot
pine remnant
#

Hi everyone @here,
Thanks so much for your patience while we worked on this.
I'm happy to share that the fix for the crash issue has now been released. goatlove2
Please update the game to apply the fix.

Thank you all for your patience and detailed reports — they’ve been a big help to the team! Butter_Saranghae_Emoji