#Random crashes since last update

1 messages · Page 1 of 1 (latest)

thick fossil
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Reproduction Steps : I can't say there's a pattern. sometimes I can play 4 days, sometimes I can't even get through the first morning, and it happens no matter what i'm doing (farming, dialogue, cutscenes, just running on the map) and it's never in the same place. The game usually runs alright too, it always takes me by surprise.
Repro Rate : Entirely randomly
Game Platform : Steam
Game Version : v1.2-1238
Input Mode : Controller
Crash log: No crash log ! The game just freeze indefinitely and I have to exit to steam and close the game from there. It happened at least 10 times in 10 hours of playing on 4 different days ; I usually play offline so perhaps crash logs can't happen because of that, but I doubt it.

This didn't use to happen before the last update + I've even tried using a cooling fan to be sure it wasn't an issue with my PC itself.
(sorry, PC's info are mostly in french, but it's understandable enough i think?)

📎 DailySave_0.sav image.png
finite basalt
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Hi @thick fossil, thanks for sharing this with us.
To help us better understand the freeze issue, could you please also share the following:

GPU (graphics card) details

  1. Press Windows + R to open the Run box.
  2. Type dxdiag and press Enter.
  3. In the DirectX Diagnostic Tool window, go to the Display tab.
  4. Take a screenshot of this tab (it will show the GPU name, driver version, and VRAM).

Your in-game display settings

  1. Open Coral Island.
  2. Go to Settings → Display.
  3. Take some screenshots of the settings page and share it with us.

This will help us check this further. Thank you so much for your help! goatlove2

thick fossil
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here you go! i hope this can help you figure out what's the issue !

for_the_crash_4.png for_the_crash_3.png for_the_crash_2.png for_the_crash_1.png
finite basalt
# thick fossil here you go! i hope this can help you figure out what's the issue !

Hi hi! I'm so sorry for not getting back to you sooner.

Thank you for sharing the screenshots with us! We can see your CPU and memory details there.

To help us check further, could you please also take a screenshot of the Display tab in DxDiag? That section will show your GPU (graphics card) details, which can be useful in investigating the random crashes.

Thank you for your help!

thick fossil
azure geyser
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@finite basalt the same thing has been happening to me as well, there are instances where it is more prominent, but nevertheless it still happens

ripe cradle
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I’m silly and didn’t think of it as a crash issue but also have a thread in the normal bug report posted about it happening to me as well!

A couple times every irl day since the hotfix, on steamdeck w/controller but steamdeck itself is not frozen

It’s happened a couple times in menus, but more frequently mid running or mining animation and just freezes and doesn’t come back.

native dock
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Hi @thick fossil @azure geyser @ripe cradle. I’m also part of the team, and we’re really sorry for the late reply 🙏
Could you let us know if the freezing issue is still happening in your game?

azure geyser
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I also don't play everyday, I play for like 3 hours then come back 2 days later, I dont know if that helps.

I used to play everyday 😂.

thick fossil
native dock
native dock
tawny quarry
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Exactly the same problem I met again and again, I bought the games during the autumn sale, just playing two days. The game has crashed over 5 times! It really so disappointed me. It happened randomly even when I pause the game, the menu page just freeze. Others included walking, mining, diving etc. anyplace, anytime. The game not only crash but also freeze the whole screen. The steam, google chrome, windows task manager or any other app pages can’t show up but continue freezing forever. I can only try restart the computer and cancel it to force the steam shut down the game. Please fix it as soon as possible come on.