#Xbox multiplayer rejoining error

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Xbox Series S hosting with my wife joining, also on Xbox Series S issues. Unlike the previous reports, connecting to the server isn't the issue, it's during the character select screen after her game crashes and she tries to rejoin. There are no buttons or prompts/the game is unresponsive to her selecting her character. This occurred on initial save only 3 days in, and on a second save attempt 6 days on. Even after fully restarting both of our games, the issue persists and she cannot rejoin the save file.