#Unable to create room on PC or join PS5-created room
1 messages · Page 1 of 1 (latest)
Hello @silent fulcrum,
Thank you for reaching out to us, and so sorry for the trouble. 🙏
When the issue happens, do you see the game closing with an Unreal Engine pop-up, or do you get an in-game connection prompt instead?
If possible, could you also share a video or screenshot of what appears when you try to join the session? That would help us a lot—thank you!
Sure:
Issue Description:
My fiancée and I are trying to play on different platforms (she on PS5 and I on my Acer Nitro 5 laptop).
In the video (attached), I host a room on the PS5 and then try to join from the PC using the room code. The PC immediately returns the error “Server not found” and does not connect.
Additionally, in another attempt, I received the following error message on PC (screenshot attached):
“The connection to the host was lost. The host may have gone offline or disconnected unexpectedly.”
Notes:
Hosting a room on PS5 works normally.
On PC, the game does not recognize the room code created on PS5.
After these attempts, I did not run further tests.
However, after testing again today, the connection worked successfully and I was able to join normally.
Notes:
The issue happened only on Friday night, around 9 PM.
Hosting on PS5 has always worked.
On Friday, the PC could not recognize the PS5 room code, but on the latest test it connected normally.