Game won't load any saves, not even new one I made after the update

[pseudo trail]

Not sure what else to say. I even left the loading save screen alone, went away for five minutes, came back and nothing.
No old saves, no new save from today. It does find the multiplayer save I made today, but not the solo save. I tried turning off cloud saves in case it was a server issue, but no luck. I have also now tried offline.

Reproduction Steps - every time I try to load a save
Repro Rate - Every time I have tried to play. Total of 8-10 times.
Game Platform - Steam
Game Version - v1.2-1238
Input Mode - tried controller initially, then keyboard and mouse.

[native stratus]

Hi @pseudo trail. Could you send all of your save files and backups from the SaveGames folder? Unfortunately, our teams can’t detect the save file you attached earlier—sorry about that! 🙏

[pseudo trail]

Thankyou for such a quick response! I know there must be a lot happening for the team with the update. Please let me know if I can do anythign else

[pseudo trail]

Should I try reinstalling the game?

[last oar]

I have the same problem

[native stratus]

Hello @pseudo trail @last oar. Sorry for the delay in getting back to you! We tried loading your latest save file on our side, and it opened successfully.

Could you please try verifying the integrity of your game files? You can do this by:
Steam Library > Right-click the game > Properties > Installed Files > Verify Integrity of Game Files

Hopefully that helps! Please let us know if the issue still persists

[pseudo trail]

Unfortunately that did not fix it 😅

All the files were validated but it still won’t load

[last oar]

Same here. didn't work

[native stratus]

Ah, thanks for letting us know it still didn’t work after verifying the game files

Quick question—do you have Steam Cloud turned on? If so, could you try turning it off temporarily and then launching the game to see if your save file loads?
You can do this by going to: Steam > Settings > Cloud > uncheck “Enable Steam Cloud”

Let us know how it goes! @pseudo trail @last oar

[pseudo trail]

I actually did test this in my initial attempts and it didn’t work. I also tried launching the game in offline mode in case it was a server thing, no result.

I’ve attempted turning off the cloud saves again. Sadly no.

The bizarre thing is, the game can find and load my multiplayer saves.

[pseudo trail]

Should I try reinstalling the game?

[last oar]

me too and didn't work either

[last oar]

I already tried that haha, it didn’t work. At this point, I don’t care about getting my saves back, I just want to be able to create a new save and load it after closing the game.

[pseudo trail]

It's like back when I was a kid and had a playstation but no memory card. Would have to start from the beginning every time.

[native stratus]

Hi @pseudo trail @last oar. Sorry for the delay in getting back to you! I’ve checked in with the team, and there are two possible solutions you can try:

• Turn off Steam Cloud, then go to your SaveGames folder. Copy everything inside to another folder as a backup, then delete the contents of the SaveGames folder (but not the folder itself). After that, launch the game, create a new save, and return to the main menu to check if the save file appears.
• Try hosting a multiplayer session alone, play briefly as the host, then return to the main menu to see if your multiplayer save file shows up.

Please give these steps a try and let us know how it goes! 🙇‍♀️

[pseudo trail]

OKAY! First solution worked. Removed all saves but the save game folder. Made a new save, skipped a day, loaded that game with ease!! Must be something wrong with one of the old saves?
I could try deleting the 'Beta' or 'OldVersion' folders, see if that gives me acces to my main saves

Otherwise, at minimum, I can play coral Island again!!! Just gotta start over

Woo! I don't lose my co-op saves if I copied my most recent saves from the copied folder!!! THANK YOU @native stratus for your help on this tricky issue

I even got my oldest save with a fully clean ocean back!!!!

[native stratus]

@pseudo trail Thank you for the update! I’m glad to hear one of the solutions worked

It’s possible that a corrupted file was affecting the others, which is why your save files weren’t showing up.
In any case, we’re happy you can enjoy Coral Island again! If you run into any other issues, please don’t hesitate to reach out

[last oar]

Well, it still didn't work for me. I tried that, but it still doesn't show my saves.

[native stratus]

But does it still show the constant loading screen when you log into the game? 😮

[last oar]

yeep

[native stratus]

Oh no, so sorry you’re still running into this!

We really appreciate the video—it’s super helpful for the team to review.
I’ll share this with them and will follow up with you as soon as we have an update.

Thanks again for your patience! 🙇‍♀️

[hollow sentinel]

still no solution for this problem?

[native stratus]

Hi! Have you had a chance to try the solutions mentioned above to see if they work for you?

Here are the steps again just in case:

• Verify Integrity of Game Files
  • Go to your Steam Library > Right-click the game > Properties > Installed Files > Verify Integrity of Game Files.
• Turn off Steam Cloud
  • Go to your SaveGames folder, copy everything inside to another folder as a backup, then delete the contents (but not the folder itself).
  • Launch the game, create a new save, then return to the main menu to check if your save file appears.
• Host a Multiplayer Session Alone
  • Start a multiplayer game as the host, play briefly, then return to the main menu to see if your multiplayer save file shows up.

Let us know how it goes! 🙏

[native stratus]

Hi @last oar @hollow sentinel. We’ve just released a hotfix update (v1.2-1241) that should fix this issue 🎉
Please update your game and check if your save file now appears on the list.

Let us know if it’s working for you!