Randomly Crashes in Cave and Ocean

[mystic sparrow]

I was on Xbox console cloud gaming when it originally started, I rescued the Earth Giant and it froze mid cutscene, then it froze again when I ran out of time and it was teleporting me out of the cave. Happened when I ran out of time in the Ocean too. Moved over to my PC, since I assumed it was cloud gaming services, and I just spent forever clearing the final two arch thingies before you enter the Kingdom, and it crashed while I was inside the Kingdom.

PC and Xbox Console, game purchased through Xbox.

[frank gulch]

Hi @mystic sparrow , thank you for reaching out to us! Does the crash happen after a few hours of gameplay, or fairly early in the gameplay? Also, what did you use to clear the mines and ocean (e.g. tools, explosives, or vortexanator)? 😲

[mystic sparrow]

No, it was after some time of playing, never in the beginning. I used the pickaxe for caves, sometimes a rope here or there and explosives. In the ocean I used the vortex and scythe. It was more common to happen when the timer for the day ends and it goes to teleport you out of the area. It only froze mid cut scene with the Earth Giant. I didn't have problems when I was in the cut scene when you enter the mermaid Kingdom or for the Water Giant either (but for WG I hit skip so I didn't lose all that work if it did freeze).