Unreal 4 error | Stairway Games | Page 1

empty ferry Jul 24, 2025, 12:58 AM

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I get an error in Unreal 4 every time I try to open the game. I just downloaded it and it doesn't work.

📎 ELTSave.sav 📎 steam_autocloud.vdf 📎 UserSettings.sav 📎 CrashReportClient.ini 📎 UE4Minidump.dmp 📎 CrashContext.runtime-xml

split skiff Jul 24, 2025, 2:05 AM

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Hello @empty ferry, I'm sorry to hear about the crash issue you encountered.

To help us investigate the crash better, could you also share the details about your setup (CPU, GPU, RAM, etc.)?

If you're not sure where to find those, you can press Windows + R, type dxdiag, hit Enter, and take a screenshot of the System and Display tabs — that works too!

Thank you for your help with this!

empty ferry Jul 24, 2025, 2:07 AM

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split skiff Jul 24, 2025, 2:28 AM

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empty ferry

Thank you! Could you also share a screenshot of the Display tab from the DxDiag window as well? That’ll help us check your graphics card details and look into this further.

empty ferry Jul 24, 2025, 2:37 AM

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#Unreal 4 error