#Visual bug.
1 messages · Page 1 of 1 (latest)
Hi @strong fractal , thank you for bringing the issue to our attention! Which platform are you playing from (Steam PC/Deck, Xbox PC/S/X, PlayStation 5)? And could you let us know your current game version?
Do you remember what you were doing before triggering the cutscene? Also, do you remember if the cutscene is related to any of your current on-going quest? Any detail you remember can help us further investigate the issue 
It was triggered when I went to the Coral tree to blow the horn to remove the remaining oil tentacles for 1 of the main storyline quests for cleaning the ocean
Before I was just swimming around the merfolk Kingdom waiting for the time to progress
Noted! I'll relay your all the information you've provided to the team for checking and I'll reach back to you if we have more questions, thank you 
Hiya @strong fractal , our team has reviewed all the information you provided and we're currently working on a fix! We really appreciate your patience and understanding as we work to resolve the issue. If you run into any other problems or have further questions, please don't hesitate to reach out — we're here to help 