#Crash on load

1 messages · Page 1 of 1 (latest)

opal oyster
#

Repro: load game. 🙃

Repro rate: 100%

Platform: Steam, PC

Game Version: v1.1b-1237

Input mode: Kb

PC: i7-13700K, RTX 4080, 32GB RAM

Crash Log: None provided, though when I try to load, it detects that the previous attempt crashes and asks to load a backup.

Contents of crash report clients:

[CrashReportClient]
bHideLogFilesOption=false
bIsAllowedToCloseWithoutSending=true
CrashConfigPurgeDays=2
CrashReportClientVersion=1.0
DataRouterUrl="https://o936297.ingest.sentry.io/api/5886431/unreal/b58ed6fce73042d79ec0ed7887dfca31/"


[CrashReportClient]
bHideLogFilesOption=false
bIsAllowedToCloseWithoutSending=true
CrashConfigPurgeDays=2
CrashReportClientVersion=1.0
DataRouterUrl="https://o936297.ingest.sentry.io/api/5886431/unreal/b58ed6fce73042d79ec0ed7887dfca31/"

So perhaps you have the crash logs in sentry.

📎 DailySave_1.sav
swift zealot
#

Hello @opal oyster,
So sorry to hear you’re running into this issue — and thank you for letting us know!

Just to clarify, did the game crash (with a pop-up window from Unreal Engine) when you launched the game, or when you tried to load your save file?

If possible, could you please share a video of the issue happening? A phone-recorded video is totally fine — it would really help us understand what’s going on.

Also, if you could zip and share your Backup folder, that would be super helpful too. You can find it in the same location as your DailySave file.

Thanks so much again for your help! 🙌

opal oyster
#

When I try to load the save file. There's nothing to record, really. It hangs at the loading screen for several minutes, and then exits with no popup or indication of what happened.