#decormode
1 messages · Page 1 of 1 (latest)
heyas! the devs are gonna need a bit more info! please follow the pinned post on bug reporting guidelines or check here! #1222877204233584722 message every bit of the info helps the devs out in fixing the issue!
I was in Decor mode after upgrading my home to a second level when my game crashed. This happened 3 times without any triggers at different interactions such as placing the bed or moving a window. I play on steam with a controller. This is the first time I've had my game crash like this. I've send a report all 3 times.
Hello @blissful copper,
I'm so sorry to hear you've been running into this issue multiple times during your gameplay. 🙇♀️ Thank you for taking the time to let us know!
May I ask if you're playing through Steam? And when the crash happens, do you receive a pop-up message from Unreal Engine?
If so, would you mind reposting your message in our crash report channel instead (you can refer to the screenshot below for the channel details)?
This will help us track and categorize the issue properly, since this current channel is for general bug reports.
It would also be super helpful if you could include the details from our Crash Reporting Guidelines (the pinned post) when you repost — this will assist the team in investigating the issue more efficiently.
Thank you so much! 🙌