#Spouse Heart Reset to 0

1 messages · Page 1 of 1 (latest)

tepid elbow
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Reproduction Steps: I started playing my game, and noticed all of my spouse hearts were reset to 0. I can still give unlimited gifts, but cannot ask to hang out anymore. Still can ask to kiss and hug. I have tried the backup file to go back, but it still gives the 0 hearts.
Repro Rate: Just happened.
Game Platform: PS5
Game Version: v1.1b-1237
Input Mode: controller
Attachment:

warped galleon
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Hello @tepid elbow,
Thank you for your report, and I’m so sorry for the inconvenience. 🙇‍♀️

May I ask if Alice’s heart level was already full (15 hearts) before this happened?
If so, do you remember the last in-game day you checked and saw her heart level was still full?

Also, just to clarify — when you loaded your backup save, was it on Winter 7, and was her heart level already at 0 at that point?
Thank you so much for your help!

tepid elbow
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Her heart level was at 15, and I believe it was Fall 28 the last time I saw it full. Backup save was on Winter 7, and it still had the 0 hearts.

warped galleon
tepid elbow
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I do talk to her everyday and give her gifts, I was just farming and had done the Spooky Festival, and I try to give gifts to the other townies as well.

warped galleon
# tepid elbow I do talk to her everyday and give her gifts, I was just farming and had done th...

Copy that! We've actually received similar reports from other players as well here https://discord.com/channels/623097219628662784/1382509507820916857, and the team is currently investigating this further. I’ll make sure to pass your details along to them.

If we need any more info or have any updates, we’ll let you know. Thanks again for your help and understanding while we look into this, DinoPanda! 🙌

tepid elbow
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Thank you for replying so quickly and for helping me! This game is so much fun, and I've really enjoyed playing it.