Lost all hearts with spouse

[floral willow]

Hey there! Just wanted to quickly report a bug I've started to get since yesterday and I've noticed a pattern in how to obtain it - but I'm willing to test out my theory as well 🙂

Reproduction Steps:

• Load latest save (Spring Day 24, Year 7)
• Open the Relationship menu > Family
• Spouse's hearts are all depleted
• Return to Main Menu
• Press Play and tick the "Show Backup" box at the bottom left.
• Compare the hearts from the saves Day 22 and Day 23.

What I've noticed so far:

• Giving Jack a gift to gain his last heart on Day 22, I trigger his cutscene in Day 23. If I save and leave the game either at the start of Day 23 or at Day 24 after triggering his last cutscene, closing and reopening the game will remove all hearts from Pablo (current spouse).
• Reloading the Day 22 savefile and continuing to play as normal does not deplete the hearts. It's really just as soon as I close and reopen the game that it occurs.
• I am currently trying to see if NOT triggering Jack's last heart event will not cause the issue - I will comment in this thread with my findings !

Repro Rate:

• 5/5 as of now.

Game Platform:

• Steam

Game Version:

• v1.1b-1237

Input Mode:

• Keyboard and Mouse

Savefile attached as a zip document + pictures and video 🙂

[golden zephyr]

Hello @floral willow!
Thank you so much for reporting this and providing all the details — we really appreciate it! 🙌

We’ve received a similar report and are still gathering more info, as we haven’t been able to reproduce the bug on our end. I’ll be bringing this to the team so they can take a closer look.

If we need any additional info, we’ll be sure to reach out.

And yes, absolutely — if you notice any updates or changes on your end, feel free to let us know!

Thanks again!

[floral willow]

You're welcome! I've been a QA tester for 6 years, so that detailed report habit never left me xD
I'm currently testing my theory in-game, I'll report ASAP

[golden zephyr]

That totally makes sense — and it definitely shows!
We really appreciate the detailed report and your help testing things on your end. It means a lot!

[floral willow]

Unfortunately my theory didn't hold up 😔 Started again from Day 22, didn't give a gift to Jack to get his last heart (but did give one to Dippa and Wataru as I'm trying to max everyone's hearts), saved at Day 23 and closed the game. Rebooting it and launching Day 23 still removed all hearts for my spouse.

I also tried restarting from Day 22 and just go straight back to bed for Day 23. Closing and relaunching the game, now my spouse still has all their hearts.
Maybe there's something along the line of giving gifts to the remaining townies I'm trying to max out? Otherwise on my first try, I simply went around my farm + underwater farm to collect items to ship, gave pink diamonds to Dippa and Wataru (can be found in the cellar), then went to sleep.

Let me know if there's anything else I can try/help with! 🙂

[golden zephyr]

Ahh, I see! Thank you so much for testing it and keeping us updated so quickly.

Could you let us know which items you gave to Jack, Dippa, and Wataru?

If possible, would you be able to record a video of you gifting the items to them? It would really help the team follow your exact steps and try to reproduce the issue. No rush at all — feel free to send it whenever you have time.

Thanks again for all your help! ✨

[floral willow]

Sure I can do that!
And I've been gifting pink diamonds pretty much all the time nowadays xD

[golden zephyr]

Pink diamonds, got it! I’ll make a note of that. 💎
Oh, and one more thing — if possible, could you include the part where you sleep or save the day of Spring 22 until the hearts reset to 0? That would really help us understand the full flow.

Thank you so much again for your time and support!

[floral willow]

SO 👏
Included 2 videos because surprisingly on my first try I did not get the issue 👀 but on my second try it did happen.
Only difference I've noted is that on my first try I completely ignored Pablo (spouse). On my second try I depleted his morning dialogue, then went on with the day and then the issue occurred. (I usually interact with him on every days, so it makes sense for now)

I'll be logging out for the night, but if there's anything else I can try and help with, let me know and I can definitely tackle some other steps tomorrow 💪

[golden zephyr]

SO helpful! 👏
Thank you so much for the detailed info and the videos — we really appreciate you taking the time to test it both ways and share your observations.

That note about interacting with Pablo might be a key detail, and we’ll definitely relay everything to the team for further checking.

Rest well, and thank you again for all your help! If we need anything else or have more steps to try, we’ll be sure to reach out.

[golden zephyr]

Hello again @floral willow!
The team has a follow-up question — do you happen to remember your in-game activities on Spring 21? Did you attend the Festival that day or give any gifts to anyone?

If you could share a bit more detail about what you did on that day, it would be super helpful for our investigation.

Thank you so much! ✨

[floral willow]

Hey! Yep on day 21 I did attend the tree planting festival (which is just the picnic as this point)

• gathered animal products and crops to drop at the shipping box
• went to the festival
• spoke to everyone
• bought all the wild seeds
• exited the festival, dropped the seeds in a box outside on the farm, then went to sleep.
• I did not give gifts to anyone on that day.

[golden zephyr]

Got it! Just to check — did you talk or interact (hug, kiss, or hangout) with Pablo before or after the Picnic Festival?

Also, by any chance, did you decorate your house or farm on that day?

[floral willow]

If I recall I only interacted, not talked, with him before the festival 🙂 and I did not decorate the house or farm!

[golden zephyr]

Alrighty! Just to be precise—did you interact with him inside the house, right after your character woke up? 😮

[floral willow]

Yep!

[floral willow]

Little update!
I tried to reload my save for Spring 21, did not go to the festival, went on with the next days as usual - then closing and reopening the game did not bring the loss of hearts for Pablo 🙂

Steps of my days:

Spring 21

• Talked and interacted (no hang out) with Pablo right after getting out of bed
• Went to underwater farm to collect animal goods and drop them in the underwater shipping bin
• Returned to farm to collect animal products, crops, artisan goods and dropped them all in the shipping bin
• Pickaxed 2 rocks and collected batteries to put them in a chest outside on the farm
• Went to bed (did NOT go to the festival)

Spring 22

• Talked and interacted (no hang out) with Pablo right after getting out of bed
• Went to underwater farm to collect animal goods and drop them in the underwater shipping bin
• Returned to farm to collect animal products and crops and dropped them all in the shipping bin
• Gave a pink diamond to Jack and one to Wataru
• Cleared some trash on the farm
• Went to bed (Jack's last heart completed and now I can trigger his last event)

Closed the game and rebooted.
Now on Spring 23, Pablo's hearts are still showing in full.
I'm still continuing my game as usual and will close/reboot at some points. If I spot anything else, I'll update as well!
If the devs want me to retry the festival and see if I get the bug again with that, I'll be glad to assist!

[floral willow]

Edit:
Unfortunately lost all hearts after completing Spring 23, closing the game and going into Day 24 😔

• Talked and interacted with Pablo right after getting out of bed. Gave him a gift (pickled cucumber)
• Went to underwater farm to collect animal goods and drop them in the underwater shipping bin
• Returned to farm to collect animal products and crops and dropped them all in the shipping bin
• Triggered Jack's last heart event (skipped it)
• Gave a pink diamond to Wataru and Dippa
• Hang out with Pablo (Bamboo Forest)
• Changed clothes
• Cleared trash at the beach and collected seashells - put them in the shipping bin
• Went to bed (saved)
• Closed the game at start of Day 24 and relaunched
• No hearts for Pablo 💔

Truly bamboozled by it all I'm still willing to try more scenarios if ever needed 🙂

[floral willow]

So far the only recurrent thing I can observe following the loss of hearts after a relaunch of the game is if I give Pablo a gift or hang out with him. So far talking or interacting (no hang out) doesn't seem to trigger the issue on the following days 😮

[golden zephyr]

Hello Verothexeno!

Whoa, thank you so much for replicating your steps from Spring 21 and trying to pinpoint what might be triggering the issue — that’s super helpful! 🙌

We’ve done tests starting from Spring 21 as well, but the issue didn’t occur like it did during your recent attempt. We’ll definitely try to replicate your latest detailed steps on Spring 23 and 24 on our side.

We truly appreciate all the time and effort you're putting in to help us — it really means a lot! If we need any more info or have updates, we’ll reach out.

Thanks again, and have a great day!

[golden zephyr]

Hi again! 😊

The team had a quick follow-up question — do you happen to remember when you got married to Pablo?
Also, do you recall the in-game date or time when you reached the full 15-heart level with him? 😮

[floral willow]

Hey there!
I got married to Pablo on Fall 12, Year 2. And I thiiinkk I got up to 15 hearts on the 3rd year, unfortunately I can't remember around which season.

[golden zephyr]

Copy that! Also, just to confirm—do you interact with Pablo every day after marrying him? Things like talking to him, giving him gifts, asking for a hug or kiss, or inviting him to hang out?

[floral willow]

Talking and interacting I'd say yes! As for the gifts or hang out, I usually max those out throughout the week 🙂

[golden zephyr]

Alrighty! I’ll relay the details to the team.
Thank you so much for your help, Verothexeno! 😊

[static dirge]

Hello, @golden zephyr . I got the same problem as decribed by OP. Was the fix for this problem included in the 1.2 version? Thanks in advance.

[golden zephyr]

Hi hi, rafaas! Sorry for the late reply, and also that you ran into this issue too 🙇‍♀️
I’ve checked with the team, and the fix for this one isn’t included in the current version yet — please hang in there with us!

In the meantime, could you let us know what platform you’re playing on when the issue happens, and who your in-game spouse is?

[static dirge]

No problem, @golden zephyr . The platform is Steam PC and problem started in version 1.1, shortly before the new release. The in-game spouse is Pablo.

[golden zephyr]

Thanks for confirming! Do you happen to still remember the in-game date when the issue happened? And do you still have the backup files from that day?

[faint roost]

Same thing happened to me with Rafael. Last time I played was around a week ago; I had full hearts. I launched the game today and I've noticed all hearts are gone. I'm on steam (pc) platform.

[static dirge]

Unfortunately, I didn't take a screenshot of the exact day, but I believe it was around the Purwo Woods Festival, so Spring of the 4th year. As for the save file backup, it has expired already.
Please let me know if you need further information.

[quaint glacier]

Same thing happened to me today in Fall. Lost all hearts randomly with Wakuu (my spouse) at 15 hearts. 🥺

[golden zephyr]

Got it! Could you share your current save file here for our data, rafaas?
To find it, kindly copy-paste this file path to the File Explorer bar: %localappdata%\ProjectCoral\Saved\SaveGames

[golden zephyr]

Hello Starling,
I'm sorry that you ran into this issue, too. Thanks for letting us know. 🙌

The team is currently working on fixing this issue.
Could you also share your save and backup file here for our data?

To find it, kindly copy-paste this file path to the File Explorer bar: %localappdata%\ProjectCoral\Saved\SaveGames

If you still have a backup save from before the issue occurred, we recommend loading that backup. In the meantime, you can avoid gifting NPCs until a fix is available.

[golden zephyr]

Hi! So sorry that you've experienced this too.
Could you let us know what platform you use to play? And do you remember what in-game date the issue happened to you?

If you still have a backup save from before the issue occurred, we recommend loading that backup. In the meantime, you can avoid gifting NPCs until a fix is available. 🙇‍♀️

[static dirge]

Here's the folder, @golden zephyr . The problem occurred on DailySave_2.sav.

[golden zephyr]

Well received! Thanks for providing the details, rafaas. I will relay your save file to the team as well.

[quaint glacier]

I think I figured out the bug? I think its from over gifting or giving the same gift for too long. I give Wakuu a gift every day and do the two hangouts for the week. I was giving Wakuu vegan tacos for awhile and then I lose all my hearts. I even tried WeMod to gain then back to no avail. But as soon as I got the recipe for cenil and gave him one, I got all my hearts back immediately. Then I continue to give him cenil and lost all the hearts again. Tried WeMod again and still didn't work for two weeks in Fall. Then I gave him a mango and got all my hearts back immediately.

[glacial crow]

Not a dev, but can I clarify when the issue appeared did you already use wemod or not?
Since mods are not supported and can cause their own issues

[quaint glacier]

It is in Fall every time. First of Fall and 28th of Fall. 1st of Fall year 2, and 28th of Fall year 2. I did use WeMod for cloning items or whatever, but I never initially used it for hearts

[golden zephyr]

Hi hi! Thanks a lot for sharing the updates.
Just to check — does the full heart back appear when you've removed WeMod on that save file?

Also, could you confirm if you’re playing on PC through Steam? If yes, it’d be super helpful if you could share your save file here so we can take a closer look. You can find it by copying and pasting this file path into your File Explorer:

%localappdata%\ProjectCoral\Saved\SaveGames

Thank you so much!

[static ivy]

I'm having this issue as well. I was about to report it but came across this thread and wanted to provide what I'm experiencing. When it happens to me, it doesn't seem to matter what day/what I do, but the hearts deplete when I relaunch the game after saving and closing every time, even after loading a previous save where my spouse (Kenny, in my case) was still at full hearts.

I'm just going to post what I was going to report below, if it's at all helpful:
My spouse's hearts have reduced to 0 even though I still give gifts daily. They literally disappear overnight. I would have full hearts, log off, and when I log in to play again the hearts are gone. I could fix it by reloading a previous save, but inevitably the hearts disappear as soon as I log out of the game. At this point I would have to go back too far to restore hearts using the backup save method.

It seems as if the only thing this effects is the hangout function, which cannot be used as you need to have at least 2 hearts to hangout with a townie. You can still ask for a hug/kiss and have the normal marriage dialogs, random "woohoo" still occurs occassionally. I already have 2 kids so no info on if it effects the ability to have a baby.

1. Ongoing
2. Controller
3. Reproduction rate: 100%
4. V.1.2-1240
5. Handheld PC

[golden zephyr]

Hello @static ivy,
Thanks so much for sharing your experience, and I’m sorry you ran into this issue. 🙏

The team is already working on a fix. In the meantime, you can try reloading a backup save where the heart is still full and avoid giving gifts to other NPCs until the patch is out.

Could you also share your save file here for our data? Thank you so much!

[static ivy]

I tried to get the save file but when I used the path provided above, I received an error that it didn't exist. I will log onto my PC later and see if I get get it by accessing Steam there.

Also to note, I have never used mods or anything of the like. I see that was discussed above. But, I was gifting my spouse the same item every day for a very long time. Unfortunately for me, switching up the gifts didn't fix it.

[static ivy]

I am so sorry it took me forever and a day to do this! I did try a few times to go back far enough to find the file before the hearts depleted, but unfortunately it was too long ago for me to be able to locate them. This is just my latest save file. I was able to figure out when the issue first occurred from an old Reddit comment I made, and it was Year 3, Spring 5 that the hearts kept depleting. At that point I could back up a couple days and the hearts would be there, but as soon as I stopped playing and logged out, when I would log back in to the game the hearts would be gone. I am well beyond that point now and the hearts are still at zero, but I wanted to provide the save file just in case it was helpful at all!

[golden zephyr]

Thank you so much for your confirmation and for sharing your save file with the detailed timeline — that’s really helpful! 🙏

Could you tell us what your current in-game date is?
Since the issue happened quite a while back, could you also share your Backup folder in a .zip file as well?

Appreciate you taking the time to look into this!

[scenic sigil]

Hi everyone @floral willow @static dirge @faint roost @static ivy @quaint glacier , I'm also part of the team and we’re happy to share some good news, the fix for this issue is now live in version v1.2-1241! Please update your game to get the latest changes.

Unfortunately, this fix can’t restore any heart levels that were already lost, since that data isn’t stored in the save file.
However, it will prevent the issue from happening again moving forward. We’re really sorry for the inconvenience this caused.

You can still raise hearts back up by consistently chatting, gifting, and hanging out with the characters — you’ll be back to 15 hearts before you know it!

Thank you so much for your patience and understanding!

Full hotfix details can be found here: #📋coral-changelist message

[static ivy]

Thank you so much for your hard work and everything you do!