#Lost all my hearts with my wife
1 messages · Page 1 of 1 (latest)
Hi @somber meteor , thank you for reaching out to us! Do you remember what you were doing on the day prior to the reverting heart issue? 😲
No, it was business as usual.
I see 🤔 Do you happen to remember if you saw any cutscenes the day before, such as a birth or pet adoption scene?
Nope. We had our kids and adopted our pets long before.
Thank you for your confirmation! Additionally, did you recently make any decor changes in your house?
Nope
Just to clarify, when you mentioned "Next time I play," did you mean the issue happened after you exited and reopened the game, or did it occur on the next in-game day during the same play session?
Next in game day
Noted! Just to confirm, could you share a bit more about what you were doing the day before? Do you happen to remember if you gave a gift to any townie or noticed a heart level increase with anyone? 😲
I'm not sure
Thank you for your confirmation! I'll relay the additional information to the team for further review and we'll get back to you if we need more information 
Whoops, we actually don't have kids! I'm waiting for the update where they grow up.
Thanks so much for the update! When you have a moment, could you please share your Save File and Backup Files with us? They’ll really help us get to the bottom of the issue.
To find them, follow the following file path: /home/deck/.local/share/Steam/steamapps/compatdata > '1158160' > pfx folder > drive_c folder > finally, follow this path: Users<username>\AppData\Local\ProjectCoral\Saved\SaveGames !
We really appreciate your patience and cooperation as we continue to investigate the issue, thank you 
It's been several in game days since I lost all my hearts with Denali so my save might not be much help.