#Cant open at all

1 messages · Page 1 of 1 (latest)

tulip egret
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  • **Title **Can't Open the game
  • Reproduction Steps Everytime, when i want to continue the game
  • Repro Rate Many times,
  • Game Platform Xbox PC
  • Game Version V1. 1b-1237
  • Input Mode Controller
  • PC and GPU specs details
    Processor AMD Ryzen 3 7320U with Radeon Graphics 2.40 GHz
    Installed RAM 8,00 GB (5,74 GB usable)
    Device ID 2655913A-8A0C-4276-BA50-DA9A3F2DB61C
    Product ID 00356-24625-54791-AAOEM
    System type 64-bit operating system, x64-based processor
    Pen and touch No pen or touch input is available for this display

Crash log

maiden maple
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Hello @tulip egret ,
I'm really sorry for the inconvenience, and thank you for sharing this with us.

Could you let us know when the issue first started happening? Also, do you remember the last time you were able to open your save without any issues?

Have you had a chance to try loading a backup save to see if that helps? Here’s how to do it:

  • From the title screen, go to Settings and set “Show Backup” to Yes.
  • Go back to the Save File list from the main menu.
  • At the bottom left of the screen, toggle “Show Backup” to view available backup saves.

Let us know how it goes — we’ll do our best to help!
Thanks again! 🙌

tulip egret
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The issue Start happened on 6th june

maiden maple
tulip egret
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at 8th june, I've succesfully play for a day in coral island. winter 19 after went to slep and and i cant continue on winter 2Oth becasue it's crash