#Data keeps getting deleted

1 messages · Page 1 of 1 (latest)

compact kernel
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One of my friends have been playing this game a lot recently (it says they've played for 17 days) and they've gotten their data reset twice. It's been really frustrating for them and we've tried to look for solutions online but found nothing. This is also on the xbox app on pc. version is 1.1b

rose fable
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Hello @compact kernel Could you please check if your internet connection is stable, and if possible, record a video when the issue occurs?

Thank you

compact kernel
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They haven't played the game for three months and when they logged back in their data was gone. Also, I'm not sure how to record because their saves just kind of get deleted. It just vanishes.

compact kernel
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NVM we resolved the issue for now at least

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it seems it was an error on xbox's side.