#Crashing on starting the game

1 messages · Page 1 of 1 (latest)

ripe fiber
#

I cannot run the game because everytime i try to start the game, it crashes immediately.
I've tried to:

  • unstall the game and reinstall
  • move all files from %AppData%\Local\ProjectCoral\Saved\SaveGames to another folder

None of this solved my problem.

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strong oyster
#

Hello @ripe fiber,
I'm truly sorry to hear about the crash you've encountered. 🙇‍♀️ After checking with the team, I can confirm that we're currently working on a fix for this issue. 🙌

In the meantime, if you'd like to continue playing, you can try running the game as an administrator. Here’s how:

  • Open your Steam Library, right-click on Coral Island, and select Properties.
  • Go to the Installed Files tab and click Browse to open the game folder.
  • Find the Coral Island application file (it’s the one with the game icon), right-click it, and choose Properties.
  • In the Compatibility tab, check the box that says “Run this program as an administrator”.
  • Click Apply, then OK.

Let us know if this helps or if you continue experiencing any issues. Thank you for your patience!

hot bluff
#

Hi @ripe fiber. I'm also part of the team. Thank you for sticking with us and for your support while we work on the crash issue you’re experiencing in Coral Island goatlove2

After digging into it a bit more, it looks like a third-party app might be clashing with Unreal Engine’s online system and stopping it from loading properly, which could be causing the crash. To help us check if something else is using the same network port, could you try these steps?

  • Launch Coral Island (even if it crashes, just leave the Unreal Engine crash window open).
  • Open Command Prompt (type cmd in the Windows search bar and hit Enter).
  • Type this command and press Enter: netstat -ano | findstr :27015
  • Take a screenshot of the result and send it here.
  • Then, open Task Manager (right-click your taskbar).
  • Right-click on the column headers in Task Manager and turn on the PID (Process ID) column.
  • Take a screenshot of that view too and send it over.