🤷🏻♀

[smoky terrace]

Hi! I just bought the game, i waited for the download conclusion and…… doesn’t even open. Idk what to do, I don’t even played the game yet :/

[languid sonnet]

Hiya @smoky terrace , so sorry to hear that you're experiencing an issue Can you tell me which platform are you playing from (Steam PC/Deck, Xbox PC/S/X, PlayStation 5)? Thank you

[smoky terrace]

Steam PC!

[warm parcel]

@smoky terrace follow the reporting template, especially provide your PC specs #1222877204233584722 message

[smoky terrace]

Reproduction Steps I can’t enter the game… that’s it, i didn’t played nothing yet.

Repro Rate This happens every time.

• Game Platform Steam PC

Game Version idk because I can enter the game

Input Mode mouse and keyboard

It’s in portuguese, I’m Brazilian, sorry.

[languid sonnet]

Ah, I see that you're experiencing a crash! Could you send in your crash log so we can take a closer look into the issue? To retrieve it, you can copy-paste this file path into your Windows Explorer: %localappdata%\ProjectCoral\Saved\Crashes , filter the date to the recent one, and send the .xml file here!

Also, have you tried reinstalling the game or verifying your file integrity to see if you'd be able to open the game that way? To verify file integrity, you can follow the steps detailed below:

• Open Steam → Go to Library,
• Right-click Coral Island → Select Properties,
• Go to Installed Files → Click Verify Integrity of Game Files,
• Restart Steam and try launching the game

If you encounter any crashes in the future, please note that we have a separate channel here: https://discord.com/channels/623097219628662784/1105385747290280036 ! You can report any of the future crashes you encounter there so we'll be able to track the issue more efficiently. Thank you

[smoky terrace]

I tried reinstalling the game and tried the file integrity too, didnt worked :/

[languid sonnet]

I'm sorry to hear that you're still experiencing the issue Would you mind sharing your full device specs with us? It seems that the one you shared is still missing your GPU information. You can follow this guide to check your system specs:
https://techguided.com/how-to-check-your-computer-specs/

Thank you!

[smoky terrace]

You’re talking about that?