#Crashing while alt tabbed
1 messages · Page 1 of 1 (latest)
Hello @whole kindle, So sorry that you ran into this crash multiple times. Could you also share your save and crash log file here?
To locate the crash log, you can follow these steps:
- Copy-paste this file path into Windows Explorer: %localappdata%\ProjectCoral\Saved\Crashes
- Sort the files by date modified and compress all the folders corresponding to the date you played into zip files.
- As for the save file, it's located inside the SaveGames folder under the Saved one (sav. files).
This will help us to determine the problem further. Thank you so much!
Thank you for sending the files. If you’re able to replicate the issue, could you send us a short video showing when you're alt-tabbing the game and the crash occurs?
A phone-recorded video is totally fine — it’ll really help us understand what’s going on.
Kindly send it whenever you're available. Thanks again!
File size for the video is too big
actually, let me just cut it down
There we go
Oh, if your video includes the details of your in-game activities before the issue occurred, feel free to upload it to Google Drive and share access with our support team at support@stairwaygames.com
Having the full video will really help us understand what happened in more detail. Thanks so much! 😊
There were no in game activities, I just loaded the game up and immediately alt tabbed it, it crashes according to my camera exactly 120 seconds after being alt tabbed
Which is weirdly specific lmao