#Crashing while alt tabbed

1 messages · Page 1 of 1 (latest)

whole kindle
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Game crashes whenever i alt tab the game and its kinda annoying

normal horizon
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Hello @whole kindle, So sorry that you ran into this crash multiple times. Could you also share your save and crash log file here?

To locate the crash log, you can follow these steps:

  • Copy-paste this file path into Windows Explorer: %localappdata%\ProjectCoral\Saved\Crashes
  • Sort the files by date modified and compress all the folders corresponding to the date you played into zip files.
  • As for the save file, it's located inside the SaveGames folder under the Saved one (sav. files).

This will help us to determine the problem further. Thank you so much!

normal horizon
# whole kindle

Thank you for sending the files. If you’re able to replicate the issue, could you send us a short video showing when you're alt-tabbing the game and the crash occurs?
A phone-recorded video is totally fine — it’ll really help us understand what’s going on.

Kindly send it whenever you're available. Thanks again!

whole kindle
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actually, let me just cut it down

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There we go

normal horizon
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Oh, if your video includes the details of your in-game activities before the issue occurred, feel free to upload it to Google Drive and share access with our support team at support@stairwaygames.com

Having the full video will really help us understand what happened in more detail. Thanks so much! 😊

whole kindle
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Which is weirdly specific lmao