Crash on boot since changing gpus

[chilly sable]

I added screen shots of the crash report from unreal. I haven't had this issue with other unreal engine games. This game ran on my laptop on amd's intergrated graphics and on my old nvidia 3060 card. I recently changed cards to an AMD 6700. I've tried verifying files and everything was fine there. I haven't tried a fresh install (yet). This is the first time I tried booting the game on this card. Any idea what's happening here?

[craggy thistle]

Hello @chilly sable Thank you for the report. Have you tried reinstalling the game to see if that resolves the issue?

[chilly sable]

I was planning on trying that tonight when I got back from work and had the bandwidth for my internet without tanking the internet for everyone else in my house.

[chilly sable]

I have since reinstalled and that did not resolve the issue.

I get the same error as in the screenshots.

[craggy thistle]

Could you also share your save file and crash log here later?
To find the save file, you can copy-paste this file path to the File Explorer:** %localappdata%\ProjectCoral\Saved\SaveGames**

As for the crash log, it's located inside the Crashes folder located in the Saved folder (the XML file). Thank you so much.

[chilly sable]

I will do this when i get back from work tonight.

[chilly sable]

Sorry I have taken a while to get back to you. I had something personal come up and had to resolve it first. Is there specific file for the save?

Here is the crash log

[craggy thistle]

That's okay, you can send the DailySave here. Thank you!

[craggy thistle]

Additionally, could you share your full device specs with us? You can follow this guide to check your system specs:
https://techguided.com/how-to-check-your-computer-specs/

We appreciate your help and patience, and we’ll do our best to get to the bottom of this!

[chilly sable]

Absolutely. Its a custom build.
Amd Ryzen 5600x
Asus strix b550-f gaming wifi II
32gb ddr4-3200 ram
Xfx radeon 6700 (the only change to my system recently. Prior to this it was an evga geforce 3060 and the game was working when using that card).

[craggy thistle]

Could you let us know how many GPUs are currently installed on your computer?
An easy way to check is by opening Task Manager, going to the 'Performance' tab, and sending us a screenshot of that section.

[chilly sable]

Just 1 gpu at this time, currently its the 6700

[craggy thistle]

I will relay this to the team so they can check this further. Thanks a lot.

[chilly sable]

Thank you

[craggy thistle]

Hallo @chilly sable could you confirm whether you're using any mods or third-party apps? Thank you

[chilly sable]

I am not. I was playing vanilla on that save file.

[craggy thistle]

Could you check if all your drivers are up to date after you changed your GPU, and could you try these steps to see if it helps resolve the issue, @chilly sable ?

1. Turn off Steam Cloud for Coral Island,
   -Open your Steam Library
   -Right-click on Coral Island > choose Properties
   -Go to the General tab
   -Under Steam Cloud, uncheck the option:
   "Keep game saves in the Steam Cloud for Coral Island"

2. Move your save files,
   -Go to this folder on your PC:
   %LocalAppData%\ProjectCoral\Saved\SaveGames
   -Move everything in the SaveGames folder to another location outside the Coral Island folder (e.g., your Desktop)

3. Verify game files,

4. Launch the game and check if the issue still occurs.,

Let us know how it goes, or if you run into any trouble while trying these steps! Thank you.

[chilly sable]

I have updated my Mobo and GPU drivers yesterday and I went ahead turned off cloud saves, removed my save file, re-verified again, and it's still having the same error.

[craggy thistle]

We would like to confirm —have you ever created another save file besides the one you're currently using, and did you use any mods on that other save file previously?

[chilly sable]

My apologies about the delay on this. I was never notified of a reply. I did not have a new save file and I did not mod my game.

[chilly sable]

I do have an edit to this, I looked into this and discovered I did use mods on an old pc for this game from nexus, I'm so sorry for just catching this now.

I forgot about this because the last time I played this game I was on a laptop, not my current pc