Crash while Opening on ROG ALLY X

[lunar radish]

• Reproduction Steps : while open the game
• Repro Rate : Every time, Everywhere
• Game Platform : Steam
• Game Version : v. 1.1b-1230 - v.1.1b-1237
• Input Mode : Keyboard and mouse & Controller
• PC and GPU specs details ROG ALLY X

Gw main Black Myth Wukong lancar jaya padahal

crash log

Dari bulan desember begini terus nih, crash mulu

There's the evidences

[storm moss]

Hello kak @lunar radish
Apakah masalah tersebut masih terjadi kalau setelah reinstall dan verify steam file? Dapatkah Anda mengirimkan save filenya ke sini juga? Terimakasih banyak!

Does the issue still occur after reinstalling and verifying the Steam files? Could you also send the save file here? Thank you very much!

[lunar radish]

ya, setelah gw install-reinstall game dan melakukan verify steam file. masih tetap crash.
Berikut terlampir save filenya

[storm moss]

Kami telah memeriksa file penyimpanan Anda dan berhasil membuka kedua file penyimpanan Anda. Sayangnya, masalah tersebut tidak terjadi di pihak kami. Jika masalah masih berlanjut, bisakah Anda merekamnya dan mengirimkannya ke sini?

We have checked your save file and successfully opened both of your save files. Unfortunately, that issue did not occur on our end. If the issue still persists, could you record it and send it here?

[lunar radish]

seperti ini

padahal Sudan uninstall & reinstall Serta verify file

https://drive.google.com/file/d/1mpmgOSCk101KaRJY5y3X5XZcKSKMzOG-/view?usp=sharing

tolong ya

[storm moss]

Halo lagi. Kalau berdasarkan videonya apakah itu muncul crash log yang sama terus atau game nya tidak terbuka sama sekali tanpa muncul crash log lagi?

Hello again. Based on the video, does the same crash log keep appearing, or does the game not open at all without showing a crash log anymore?

[lunar radish]

Muncul crash log yang sama

[storm moss]

Hallo @lunar radish Boleh konfirmasi pernah pake mod atau aplikasi pihak ketiga sebelumnya? Terimakasih

Hallo @lunar radish could you confirm whether you're using any mods or third-party apps? Thank you

[lunar radish]

Pernah pake wemod

[storm moss]

Terima kasih atas konfirmasi Anda. Sudahkah Anda mencoba menghapus mod sepenuhnya untuk melihat apakah masalahnya masih berlanjut setelahnya?

Thank you for your confirmation. Have you tried removing the mod completely to see if the issue still persists afterwards?

[lunar radish]

Sudah

[lunar radish]

Masalah tetap berlanjut

[storm moss]

Setelah hapus mod apakah sudah di verify file ulang kembali?

After deleting the mod, did you verify the file again?

[lunar radish]

Sudah

Masih tetap tidak bisa

[storm moss]

Saya akan sampikan hal ini kepada tim dan segera menghubungi Anda setelah saya mendapatkan kabar terbaru. Saya menghargai kesabaran Anda!

I’ll forward this to the team and get back to you as soon as I have an update. Appreciate your patience!