can't open the game | Stairway Games | Page 1

polar meteor Feb 12, 2025, 1:30 PM

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I can't open the game application after the latest hotflix update. It seems like this happened because during the game installation process my PC died, then when I tried to open the game again, a warning appeared like the one in the photo. I've tried restarting the PC but it still doesn't work. Please check so I can play again. Thank You Intel(R) Core(TM)i7-3770K CPU @ 3.50GHz 8GB DDR3 NIVIDIA GeForce GTX760 SSD

📎 DailySave_1.sav 📎 DailySave_0.sav 📎 CrashContext.runtime-xml

jolly mantle Feb 12, 2025, 3:45 PM

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Hi @polar meteor. So sorry to hear about the crash! 🙏

Could you try uninstalling the game and then verifying the integrity of game files before launching it again?

To do this: Right-click the game in your Steam Library → Properties → Installed Files → Verify Integrity of Game Files.

Let us know if this works! approve2

polar meteor Feb 13, 2025, 2:04 AM

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jolly mantle Hi <@884473906973540352>. So sorry to hear about the crash! 🙏 Could you try u...

hello, after I click on properties it appears like this, there is no install option.can you give me further direction? thanks

polar meteor Feb 13, 2025, 2:20 AM

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hello, I just tried to install it with the existing settings and it worked. I can play the game again. Thank you very much for your help.

jolly mantle Feb 13, 2025, 2:34 AM

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Hello @polar meteor. Glad to hear you're back in the game! 🎉
If you run into any other issues, feel free to reach out—we're happy to help! goatlove2

polar meteor Feb 13, 2025, 4:37 AM

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jolly mantle Hello <@884473906973540352>. Glad to hear you're back in the game! 🎉 If you ru...

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thankyou so much dinda

#can't open the game