spare girder
I have a problem accessing the game, it gives me an error. It must be something related to the save file, not the computer, because I tried logging in from another computer and I get the same error every time. I don’t want to restart my save file because it’s very advanced, and this would be the third time I’d have to start over.
bronze rapids
Hiya @spare girder. We're so sorry to hear you're having trouble loading your save file! Could you help us investigate by sharing the following files with us?
Crash Logs
Save File
Thank you so much for your help ✨
bronze rapids
thanks u for help me !! 😭 🫶🏼
Thank you for sending over the data we needed too! We'll forward this to the team right away so they can start investigating 
Additionally, could you let us know your current game version? You can find it just below the Exit button on the title screen 🙂
spare girder
hello !! Do u know how is it going?? 🥺
bronze rapids
Hello @spare girder. So sorry for the delay in getting back to you!
We’ve checked your save file and can confirm that the issue occurs right after opening it. We're really sorry that you haven’t been able to continue playing! The team has started working on a fix, and we’re hoping to resolve it soon.
We truly appreciate your patience and understanding—thank you! 
spare girder
Thank you! I hope to play again soon, I love playing Coral Island and it's my way of escaping in the afternoons. I look forward to hearing from you.☺️ 
bronze rapids
Hello @spare girder. We just released a hotfix to fix this issue! You can now open your save file and continue your journey in Coral Island 🌴
Thank you so much for reporting the issue! If you encounter anything else, please don’t hesitate to reach out again
