#Game freezes when exiting decor mode
1 messages · Page 1 of 1 (latest)
Hi @maiden briar , thank you for bringing this issue to our attention! Could you confirm if it happens to any item you store or have you noticed it happening to specific items? Furthermore, how long does the freeze usually occur and were you able to continue with the game afterwards?
Thank you 😄
I can get more footage tomorrow if you need it. It happens with every piece of furniture I test and the game freezes indefinitely. I have to open task manager to shut the game off.
I see, can you tell me your graphic settings along with your device’s specifications details (CPU, GPU, RAM, HDD/SSD etc.)? You can check how to do it here https://techguided.com/how-to-check-your-computer-specs/
CPU: AMD Ryzen 7 7730U with Radeon Graphics
GPU: AMD Radeon (TM) Graphics
RAM: 16 GB (15.4 free)
Baseboard manufacturer: Dell inc.
Product: 0HNWG1
Version: A00
Local disk storage: 101 of 453 GB used
Hello, I have exactly the same problem with decor mode. The game freeze and I need to restart my computer as I can't open the task manager to close the game.
I can tell you what the problem is cuz I had it too but fixed it (it still shouldn't crash the game tho so I hope they fix it)
it's when your storage is full e.g. you have 98/99 and then enter decor mode and pick up like 5 things so now you're at 103/99 when you leave and it crashes
Thank you for sharing your findings! By having full storage, did you mean your inventory? 😲
no full house storage
That was the problem! As soon as I cleared up space in my house storage, decor mode gave me no issues. Thank you!
Thank you everyone for providing all the information we need to investigate the issue @maiden briar @slow pier @bleak garnet ! I've now relayed this to the team for checking and hopefully the issue can be resolved soon 😄