#Savannah Mine Crash
1 messages · Page 1 of 1 (latest)
Hi @terse berry. I'm truly sorry that you experienced this crash, and thank you for letting us know about it.
Could you please describe your previous in-game activities before the issue occurs? Do you happen to use rope or explosive previously?
Yes, on my first crash i remember using explosives from floor 1-15 then used the pickaxe til i reached floor 25. I then proceeded to use explosives again from floor 26 til i crashed and forgot what floor it was
On the second crash i was using explosives but i didn't even reach floor 15 til it happened
I have not used any rope to go down the mines
Same thing quite happened a few days ago around floor 18. Also using explosives. Haven't been back to the cave since.
Platform: PC / Steam
Ahh, I see. By any chance, did you enable Steam Recording or have any videos captured your activities here? Also, could you please share the SaveGames folder in a ZIP file here?
To find it, you can copy-paste this file path to the File Explorer: %localappdata%\ProjectCoral\Saved\SaveGames
Hi hi. I'm sorry that you encountered the crash issue too. Could you also share the crash log and save file here?
You can find it by following the above steps for the save file. Also the crash log with this file path: C:\Users\ <username>\AppData\ Local\ProjectCoral\Saved\Crashes (the .xml file). Thank you!
I've played quite a few days since the crash but here you go
Thank you! Based on the crash log, we've received a similar report here https://discord.com/channels/623097219628662784/1316790176013619210 - and the team is currently fixing this. 😊 Thank you for your patience as we work on this, Aoki Snow.
i have not used any recording software of any sort. here's my daily save file as well
Thank you! Can you let us know the in-game date and time when both crash issues occur?
Winter 5 Year 2
1st crash was somewhere around 20:00-22:00
2nd crash was early in the morning around 7:00-9:00
Got it! Could you please share the Backup folder in a ZIP file as well incase the team needs it? You cand find the folder in the same location as the DailySave file. 🙂
here you go
Well received! I will relay this to the team so they can check this further. Thanks a lot.
Np. Thank you as well for being so accommodating!
Update: Managed to make it to floor 25 using explosives without a crash. Went super slow, waiting for each bomb to finish before moving on. I noticed in a bunch of folks replies, and my own playthrough, that going down the hole while the explosives aren't done may be the cause
Reproducable steps: Crash occurs when using explosives and not letting the explosion effect / animation complete before jumping down a hole. If I wait until all actions are complete, then jump down the hole, it doesn't crash (so far).
Hello, Porkembeans! We've tried to replicate your steps using your save file, but the crash didn’t occur on our end. If the crash happens again and you’re able to capture a video of it, please let us know. Thank you so much! 😊