#Can't finish Cave of Memories due to black screen

1 messages · Page 1 of 1 (latest)

strong pulsar
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OK, so I am on my fourth attempt to get from level 100 to 125 (or wherever the fifth memory is) and randomly I will jump in a hole and get a black screen. Every time I am loaded with loot and have to start the day over. It happened on one of the lower levels but only once. I can't get to the fifth memory!! It doesn't matter if it's a rope or a 'natural' hole.
I'm so tired of doing these levels over and over.....

On PC - Task manager says it's not responding.
My specs are plenty high.
I'm on the latest version that released in Nov 2024.

alpine locust
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Hi @strong pulsar , apologies for the delayed response! Could you tell us what you were usually doing before the issue happened? And do you mind telling us if you're playing on PC Game Pass or Steam? Thank you 😄

twin plover
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I've just started cave of memories and had the same issue between levels 1 and 25, my bag was also full. PC on Steam. My task manager doesn't say it's not responding, but over ten minutes and it hasn't progressed from the black screen with the build version displayed, I am able to move my mouse on the screen.

quick shard
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I just had this issue yesterday when getting to level 34 for cave of memories. I used the ladder then had a black screen. PC on steam

alpine locust
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Hi @twin plover & @quick shard , can you tell us your current game version? Along with that, could you let us know what you were doing in the caves when the black screen happened and could you please send your SaveGames forlder here so we can take a closer look? To retrieve it, you can go here %localappdata%\ProjectCoral\Saved\SaveGames

Thank you for your understanding and cooperation Llama_Saranghae_Emoji

twin plover
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Hi Shei. v1.1b-1233 It happened when taking the ladder down to the next level, somewhere between levels 15 and 25 with a full bag.

📎 DailySave_0.sav
south herald
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Oh, happened to me as well

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I intended to make a new post but i saw yours. Sorry to jump in 😅

alpine locust
alpine locust
south herald
twin plover
alpine locust
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Hi everyone @twin plover @south herald @quick shard @strong pulsar , I've now relayed this issue to the team for checking! Hopefully the issue can be resolved soon, thank you for your cooperation and patience Llama_Saranghae_Emoji

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If you encounter any other issues, please don't hesitate to let us know~

floral cobalt
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Hi! I just encountered this issue as well. Mining from lvl 100, have a full inventory and jumped into the hole - black screen. Kind of a bummer seeing as I spent the entire day mining. Hope this bug gets fixed. Although, I'm pretty sure I had a full inventory on the floor before and managed to get to the next floor just fine.

edit: just tried to go to lvl 132 with full inventory and black screen occurred

Playing on PC Steam
build version: (v1.1b-1233)

exotic terrace
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I am also expierencing this issue right now my level was 50+ not sure the exact lvl.
playing on steam as well
build version: v1.1b-1233

exotic terrace
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progressing through the cave with player made ropes instead of the ones that pop up randomly seems to be working and letting me go through the cave

thorny viper
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Just had this issue as well only it wasn't a black screen. Originally I was on Floor 7 and then it would crash but I realised it was because I still had the launch option for mods.

But then when I removed it I would still crash at Floor 12-15 I think? It was between those floors.

I'm on PC - Steam!
Build: v1.1b-1233

alpine locust
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Hi @floral cobalt @exotic terrace @thorny viper , I'm sorry to hear that you're experiencing the same issue. Rest assured, our team is currently working on a fix and I'll update you on this post when it's been resolved approve2

Thank you for your understanding and patience!

golden dragon
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Same thing happened for me! I had to shut down the game.

manic steppe
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Same for me, though mine did NOT crash; Task Manager didn't show not responding. It just... goes nowhere. See: #1332791584386977873 message for a whole bunch of detail.

steep mantle
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Same issue. Didn't crash as well just stuck in a black screen with the bg music still playing.
I had it happen to me two separate times on different floors. The first time was between floors 140-150. Didn't go back cause im scared of it happening again esp with a full bag
The second time was between floors 65-75. I did go back to do it again and it didn't result in a black screen this time.
No explosives and ropes were used. Just pickaxed my through

alpine locust
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Hi @steep mantle @manic steppe @golden dragon thank you for sharing your findings with us, could you tell us what you were doing before going to cave of memories? Along with that, could you share your Save Files here as well? Every detail you provide will certainly help us in further investigating the issue 😄

manic steppe
steep mantle
kindred reef
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Same happened to me had no problems whatsoever on the first entry to the cave, but whenever my bag was full and I would go empty it, and whenever I try to go back in I would go down a couple of floors and the screen would just go black. Playing on PC through steam.

fair nebula
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Same thing happening to me, random numbered floors each time. Wake up, collect animal products, transport to Savannah entrance (with Axe, Hammer, Pick Axe, Food and Explosives II on me), Obtain goddess blessing, enter Savannah, Enter Cave of Memories (I have completed Gort's memories before this started happening to me), Go to 25-50 to farm giants crops and then randomly as I go down the ladder I get black screen, can hear background music, can see the version build number in bottom right corner and can see/move my cursor - but that's it. Have to manually close game and lose all progress and inventory from the day. Sometimes happens at lunchtime ish, sometimes happens 9pm when I'm just about to leave with a full inventory.

Steam player

wind nymph
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Just happened to me on my steam deck as well - I woke up, collected animal products on both farms, went to the cave of memories, started at level 125 and worked my way down. Jumped in a hole that appeared and my screen went black except for the version number, background music still playing, had to restart my deck.

primal pelican
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Just happened to me as well going from level 38-39 going into the hole. I had done nothing that day at all except go to the cave of memories and begin making my way down with all of my fully upgraded tools on me except for the Net which is currently being upgraded to gold

neat umbra
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I just had this issue, not sure what floor I was transitioning from, but I was I think around the 30-40 range in floors. I had a full inventory and tried to go down the natural hole that spawned. I'm on build v1.1b-1233 playing on a laptop via Steam and can send save files if necessary.

kindred reef
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whenever I go to the cave of memories, the best way is not do anything and go early, because it can randomly give you a black screen and you will lose all progress 😦

quartz bough
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Just saw the patch, it mentioned fixing the Cave issue when using explosives, does that include getting the crash when we don't use explosives?

twin venture
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Still happening for me today, twice in the day after I restarted after hitting a black screen. I have the most recent hotfix released today. Edit: make that three after yet another restart! This time my inventory wasn't even full. I'm on Steam deck and these holes were all made using a pickaxe, not explosives, starting from level 125. I'll try to get a save file uploaded but it's a bit of a pain on steam deck 🥲

quartz bough
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So....issue wasn't fixed and no word from anyone about one incoming?

cursive oxide
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Regarding the black screen issue, our team is still investigating it since we haven't been able to replicate it on our end. If you encounter this issue again, could you share a video of your Task Manager while it happens? We'd like to check if it's related to the black screen.

Thanks for your help, guys! 🙏💙

quartz bough
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@cursive oxide Thanks for the reply, no crash logs sadly. My screen just goes black with the music still playing. I have to use task manager to end the program. Granted, I haven't played in about a month since I start getting the issue so I don't know if the patch fixed anything for me. I was waiting for the issue to be resolved. I don't know how to make a video, would a screen shot work?

cursive oxide
glad atlas
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black screen on savannah floor 149 what happen . 3 times already 😢

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tall geode
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Encountered the same issue;
Entering floor 5 for the first time exploring the savannah mine and after I went through the hole in floor 4, the screen went black. I could still see the build version in the lower right hand corner of the screen and the background music kept playing, but nothing loaded.
Reproduction Steps: Woke up, harvested animal products, processed animal products, checked 7 insect traps at various fast travel locations, checked 6 fish traps at 2 fast travel locations, fast traveled to blacksmith, ran to savannah entry, ran to mine of memories (have been here before but never inside), walked inside and watched the cutscene, went into the mine and worked my way down (no explosives used, no ropes used), broke open rock on floor 4 revealing hole to floor 5, entered hole and black screen.
Repro Rate: Only happened once thus far. I had been playing most of the day so that was my sign I needed a break.
Game Platform: Steam
Game Version: v1.1b-1236
Input Mode: Keyboard and mouse
Your save file: See attachment

📎 DailySave_1.sav
regal mesa
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I am also experiencing the same issue. I was in a level filled with monsters, so when I defeated all the monsters, I tried going down the stairs, then I got stuck on a black screen. This is level 100+ and not sure which one specifically.

This is not the first time this happened to me. I encounter this issue randomly and I don't notice any patterns for it.
At first I thought it happens when I go down the stairs while an explosive is going off, but for this latest one, it happened in a floor with just monsters so I did not use any explosive.
It's very difficult to complete the museum when this frequently happens.

Attached is the screenshot and my save file. Sorry, I wasn't recording when it happened. I'm playing on Steam.

image.png 📎 DailySave_1.sav
cursive oxide
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Hey everyone. Huge thanks for sharing all your info! Butter_Saranghae_Emoji

The team has finally been able to replicate the issue—big shoutout to you guys for helping with that! 🎉
We’ll be working on a fix, and hopefully, you won’t have to deal with the black screen in the Cave of Memories for much longer! 😊

brittle orchid
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I was on floor 72 ish and when I went into a hole to go to the next floor the screen is just black. Was just hitting rocks and when a hole popped up I clicked on it like usual. Inventory full of random stuff. Music is still playing but game seems to be frozen, can not make any noises or do anything. So I just lose a days worth of progress I guess. Very frustrating as I experienced the treasure map movement bug recently too. I'm on PC, Build v1.1b-1236, using controller.

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hasty sierra
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I was double checking to see if this was an existing issue and I've ran into it about level 108? Working on getting the 5th memory for Gort. Was using explosives and ropes like normal. I don't know if my inventory was full or not. I am on the latest patch and on Steam. I got the 4th memory just fine last night so I'm not entirely sure what happened.

mellow rose
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This is still happening to me. :/

tawdry mica
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Same thing happened to me now cave floor 48 :// i really don't want to restart

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zealous forge
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this is happened to me too in Cave of memories......

zealous forge
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i got twice omg

hollow leaf
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Second black screen in my attempts to go through the 25-50 floors. I'm on PC, steam, version 1.1b-1236.

Don't know if this has been fixed before and the issue is just back again and the Devs need to know. Or I'm just another unfortunate soul waiting for the fix. 😅

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livid saffron
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The same thing also happened even at floor 3 trying to descend. On PC, Steam Build version v.1.1b-1236

weak wren