Force Close Unreal Engine Crash | Stairway Games | Page 1

lucid moon Dec 21, 2024, 5:24 AM

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Reproduction Steps
Going Diving or Cave Mining and walk around town until crash report shows itself
Repro Rate
Always in every game session
Game Platform
Steam PC
Game Version
v1.1b-1233
Input Mode
Mouse & Keyboard/ Controller
PC and GPU
Intel(R) Core(TM) i5-9300H CPU @ 2.40GHz, 2400 Mhz, 4 Core(s), 8 Logical Processor(s)
NVIDIA GeForce GTX 1650

Crash Log
LoginId:cf91d62c4806b0863bb6e79357151a4f
EpicAccountId:

LowLevelFatalError [File:Unknown] [Line: 202] Unreal Engine is exiting due to D3D device being lost. D3D device was not available to assertain DXGI cause.

📎 CrashContext.runtime-xml 📎 DailySave_1.sav

true bloom Dec 23, 2024, 3:15 AM

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Hey @lucid moon. Thank you for sending in your report!

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Can you let us know your graphics preset in the game? You can find this information in the settings menu. It’ll help us better understand and investigate the issue 😊

lucid moon Dec 23, 2024, 3:22 AM

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here is my graphics presets yaa..

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I also try to lower the presets but the problem still persist..

true bloom Dec 23, 2024, 3:26 AM

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Thank you for sharing the screenshot! When you say "lowering the preset," do you mean changing the "Quality Preset" setting from Ultra to Low, but the issue still persists? 😮

lucid moon Dec 23, 2024, 3:31 AM

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yes correct..

true bloom Dec 23, 2024, 3:36 AM

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Have you tried updating your driver to the latest version? 😮

lucid moon Dec 23, 2024, 3:39 AM

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It’s already the latest version sih

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I put auto update on my Nvidia drivers

true bloom Dec 23, 2024, 3:53 AM

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Got it, thanks for confirming! If you can replicate the crash, would you mind recording a video that includes the Task Manager? It would help us monitor the CPU usage leading up to the crash 🙂

lucid moon Dec 23, 2024, 5:50 AM

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Let me try USA

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*yaa

#Force Close Unreal Engine Crash