- Reproduction Steps : when i try to load in my save or while playing the loading screens just keep stuck on 99% and sometimes it closes, showing the unreal engine 4 crash reporter
- Repro Rate : every time, i just can't play normally anymore
- Game Platform : Steam
- Game Version : V1.1b-1230
- Input Mode : Keyboard and mouse
#Loading screens stuck in 99% leads to unreal engine 4 crash reporter
1 messages · Page 1 of 1 (latest)
I'm sorry for the inconvenience you've encountered @bitter shoal. But, thank you for taking the time to notify us. 🙂
To help us determine the problem, could you please send us the crash log file (the XML type) here too? To locate it, you can copy-paste this file path to the File Explorer: **%localappdata%\ProjectCoral\Saved\Crashes **
Of course, here it is:
Thank you! Can you also share your device specs? You can check how to do it here https://techguided.com/how-to-check-your-computer-specs/
Sure, tell me if i forgot something:
- Windows version: Microsoft Windows 10 Pro
- CPU: AMD A6-7480 Radeon R5, 8 Compute Cores 2C+6G, 3500 Mhz, 2 Cores, 2 Logical Processors
- RAM (total): 16,0 GB
- Motherboard: MSI A68HM-E33 V2 (MS-7721)
- GPU: NVIDIA GeForce GT 710
Thank you for sharing these details. May I ask if you've tried to change the in-game Display Setting to Low and open the save games again to see if it resolves the problem?
If the issue persists, could you please send us a video of the issue? We need to see when this happens on your end.
A phone-recorded video will work or you can also use the Steam recording feature (to see the details: #1179982157825974374 message) Thank you!
Hey, i'm sorry for the delay, wasn't able to open the game meanwhile.
But yes, i have always played with everyone on low
the video is here. I just remembered to start recording when it happened, so I'm going to explain what i did: i opened the game, walked out my house (took smth around 2 minutes to load) and i TP to my underwater farm and the 99% loading started
and it was loading for something around 9 minutes, then i gave up and closed the game. But sometimes it closes itself and the unreal engine 4 crash reporter shows up
i tried to record again from the beginning of the trouble, but i can't send the video, since it is too long for discord. But the same issue happened when i tried to enter in Lynn's lab
Hello. Thank you for keeping us updated. Did the crash issue happen on this record?
Could you send the video to our email support@stairwaygames.com and write the subject "Requested Video - Discord - [your username]"? The video will help our team to determine the problem. 
Ok!
Just sent it
Hello, there is any update on the case? Thanks!