Unreal Engine 4 Crash Reporter

[primal bloom]

Cant opened Coral Island, it says an unreal process has crashed: UE4-ProjectCoral

it happened after I update the game

Help 😦

[tired monolith]

I'm getting this same problem. I've uninstalled and reinstalled. I've checked the file integrity. I've tried running it on several different internet connections. But it crashes right as it gets to the "humbl" screen - that's as far as it's loaded.

[deft aurora]

I am having the same issue, I'm on Windows having just updated with the most recent patch. I'll see if I can add the errors I received.

[tired monolith]

I'm getting this:
LoginId:b27c9c174a9c57fd329796a016050494
EpicAccountId:

LowLevelFatalError [File:Unknown] [Line: 258] Direct3DDevice->CreateUnorderedAccessView(Texture->GetResource(),&UAVDesc,(ID3D11UnorderedAccessView**)UnorderedAccessView.GetInitReference()) failed at E:/P/UE4.27-plus/Engine/Source/Runtime/Windows/D3D11RHI/Private/D3D11UAV.cpp:116 with error E_INVALIDARG

ProjectCoral_Win64_Shipping!FD3D11DynamicRHI::RHICreateUnorderedAccessView() [E:\P\UE4.27-plus\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11UAV.cpp:118]
ProjectCoral_Win64_Shipping!FD3D11DynamicRHI::RHICreateUnorderedAccessView_RenderThread() [E:\P\UE4.27-plus\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11UAV.cpp:126]
ProjectCoral_Win64_Shipping!FTextureRenderTarget2DResource::InitDynamicRHI() [E:\P\UE4.27-plus\Engine\Source\Runtime\Engine\Private\TextureRenderTarget2D.cpp:531]
ProjectCoral_Win64_Shipping!FRenderResource::InitResource() [E:\P\UE4.27-plus\Engine\Source\Runtime\RenderCore\Private\RenderResource.cpp:112]
ProjectCoral_Win64_Shipping!TGraphTask<TEnqueueUniqueRenderCommandType<BeginInitResource'::2'::InitCommandName,<lambda_0d6f65198024fb7f9e31be238ea99812> > >::ExecuteTask() [E:\P\UE4.27-plus\Engine\Source\Runtime\Core\Public\Async\TaskGraphInterfaces.h:901]
ProjectCoral_Win64_Shipping!FNamedTaskThread::ProcessTasksUntilQuit() [E:\P\UE4.27-plus\Engine\Source\Runtime\Core\Private\Async\TaskGraph.cpp:601]
ProjectCoral_Win64_Shipping!RenderingThreadMain() [E:\P\UE4.27-plus\Engine\Source\Runtime\RenderCore\Private\RenderingThread.cpp:373]
ProjectCoral_Win64_Shipping!FRenderingThread::Run() [E:\P\UE4.27-plus\Engine\Source\Runtime\RenderCore\Private\RenderingThread.cpp:509]
ProjectCoral_Win64_Shipping!FRunnableThreadWin::Run() [E:\P\UE4.27-plus\Engine\Source\Runtime\Core\Private\Windows\WindowsRunnableThread.cpp:86]

[deft aurora]

Yeah looks very similar to my crash report, gdi

[wooden grail]

Hello everyone. Thank you for reporting about the crash you've encountered. 🙂 Can you tell us the specs of the device you use to play (CPU, GPU, HDD/SSD, etc.)?

You can check how to do it here https://techguided.com/how-to-check-your-computer-specs/

[deft aurora]

I'm on a self built medium range model w/ 16GB RAM
Motherboard: Gigabyte B550M DS3H AC
CPU: AMD Ryzen 5 5500
SSD: Samsung 980 500GB Internal SSD
GPU: ASRock AMD Radeon RX 6600 Challenger D

[tired monolith]

CPU: Intel(R) Core(TM) i5-6200U CPU @ 2.30GHz 2.40 GHz
GPU: Intel(R) HD Graphics 520
RAM: 8.00 GB (7.89 GB usable)
Motherboard: HP 8143
SSD: SPCC Solid State Disk

[primal bloom]

Here's mine

CPU: Intel(R) Core(TM) i3-9100F CPU @ 3.60GHz 3.60 GHz
SSD: KLEVV NEO N400 SSD 480GB
GPU: NVIDIA GeForce GTX 1650 SUPER

• Driver version: 32.0.15.6094
  RAM: 16,0 GB

[deft aurora]

I just uninstalled and reinstalled the game and it seems to be okay....

[primal bloom]

If I uninstalled and reinstalled the game, will my saved game is safe? Might try this tonight

[winged bear]

yes.

[wooden grail]

Hello, Tea. Glad that the issue didn't happen again after you reinstalled the game. If it reappears, kindly let us know. Thank you! 🙌

[wooden grail]

Hi Clara! If the issue still occurs when you load the game, could you please share the crash log file with us? You can locate it by copy-paste this file path to the File Explorer: %localappdata%\ProjectCoral\Saved\Crashes [the XML files]. Thank you!

[wooden grail]

Hi! Thank you for your report and for sharing information about your specs.

Unfortunately, there seems to be a compatibility issue with your device's graphics card. Coral Island requires a dedicated graphic card to play, while your graphic card (Intel(R) HD Graphics 520) is integrated. Ensuring its compatibility and proper drivers might resolve the problem.

Thank you!