Unreal crash when I attempt to do the matching pattern game at the winter festival | Stairway Games | Page 1

fading jolt Nov 24, 2024, 7:42 PM

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When attempting to play the matching pattern game the game will crash right after showing me the first pattern as I start moving to try and recreate it.

This has happened three times on different days of the festival and none of the other games have the same effect.

I am playing on Steam

Game Version: v1.1b- 1230

Input: PS4 controller
Device name LAPTOP-VUUJJOBS
Processor Intel(R) Core(TM) i5-1035G1 CPU @ 1.00GHz 1.19 GHz
Installed RAM 8.00 GB (7.78 GB usable)
Device ID 300C10D2-5C57-4B05-900F-571EDD5A5831
Product ID 00325-82006-44268-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

#

Edition Windows 11 Home
Version 23H2
Installed on ‎2023-‎02-‎12
OS build 22631.4460
Experience Windows Feature Experience Pack 1000.22700.1047.0

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x0000000000000000

ProjectCoral_Win64_Shipping!TBaseFunctorDelegateInstance<bool __cdecl(void),FDefaultDelegateUserPolicy,<lambda_37fa707782ed02ec095f1b4ca8d130cd> >::ExecuteIfSafe() [E:\P\UE4.27-plus\Engine\Source\Runtime\Core\Public\Delegates\DelegateInstancesImpl.h:830]
ProjectCoral_Win64_Shipping!UC_InputSubsystem::TryToUseInputActionEvent() [E:\TC\50e51014978c0513\ue4\ProjectCoral\Source\ProjectCoral\Input\C_InputSystem.cpp:456]
ProjectCoral_Win64_Shipping!UC_InputSubsystem::OnKeyEvent() [E:\TC\50e51014978c0513\ue4\ProjectCoral\Source\ProjectCoral\Input\C_InputSystem.cpp:423]
ProjectCoral_Win64_Shipping!UE4Tuple_Private::TTupleBase<TIntegerSequence<unsigned int> >::ApplyAfter<<lambda_81b3c99a1f94f48e171116e20bc434d1> &,FKey &>

#

() [E:\P\UE4.27-plus\Engine\Source\Runtime\Core\Public\Templates\Tuple.h:307]
ProjectCoral_Win64_Shipping!TBaseFunctorDelegateInstance<void __cdecl(FKey),FDefaultDelegateUserPolicy,<lambda_81b3c99a1f94f48e171116e20bc434d1> >::Execute() [E:\P\UE4.27-plus\Engine\Source\Runtime\Core\Public\Delegates\DelegateInstancesImpl.h:830]
ProjectCoral_Win64_Shipping!UPlayerInput::ProcessInputStack() [E:\P\UE4.27-plus\Engine\Source\Runtime\Engine\Private\UserInterface\PlayerInput.cpp:1388]
ProjectCoral_Win64_Shipping!APlayerController::ProcessPlayerInput() [E:\P\UE4.27-plus\Engine\Source\Runtime\Engine\Private\PlayerController.cpp:2539]
ProjectCoral_Win64_Shipping!APlayerController::TickPlayerInput() [E:\P\UE4.27-plus\Engine\Source\Runtime\Engine\Private\PlayerController.cpp:4580]
ProjectCoral_Win64_Shipping!APlayerController::PlayerTick() [E:\P\UE4.27-plus\Engine\Source\Runtime\Engine\Private\PlayerController.cpp:2184]
ProjectCoral_Win64_Shipping!APlayerController::TickActor() [E:\P\UE4.27-plus\Engine\Source\Runtime\Engine\Private\PlayerController.cpp:4735]
ProjectCoral_Win64_Shipping!FActorTickFunction::ExecuteTick() [E:\P\UE4.27-plus\Engine\Source\Runtime\Engine\Private\Actor.cpp:175]
ProjectCoral_Win64_Shipping!TGraphTask<FTickFunctionTask>::ExecuteTask() [E:\P\UE4.27-plus\Engine\Source\Runtime\Core\Public\Async\TaskGraphInterfaces.h:886]
ProjectCoral_Win64_Shipping!FNamedTaskThread::ProcessTasksUntilQuit() [E:\P\UE4.27-plus\Engine\Source\Runtime\Core\Private\Async\TaskGraph.cpp:601]
ProjectCoral_Win64_Shipping!FTickTaskSequencer::ReleaseTickGroup() [E:\P\UE4.27-plus\Engine\Source\Runtime\Engine\Private\TickTaskManager.cpp:564]
ProjectCoral_Win64_Shipping!FTickTaskManager::RunTickGroup()

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[E:\P\UE4.27-plus\Engine\Source\Runtime\Engine\Private\TickTaskManager.cpp:1585]
ProjectCoral_Win64_Shipping!UWorld::Tick() [E:\P\UE4.27-plus\Engine\Source\Runtime\Engine\Private\LevelTick.cpp:1494]
ProjectCoral_Win64_Shipping!UGameEngine::Tick() [E:\P\UE4.27-plus\Engine\Source\Runtime\Engine\Private\GameEngine.cpp:1823]
ProjectCoral_Win64_Shipping!FEngineLoop::Tick() [E:\P\UE4.27-plus\Engine\Source\Runtime\Launch\Private\LaunchEngineLoop.cpp:4923]
ProjectCoral_Win64_Shipping!GuardedMain() [E:\P\UE4.27-plus\Engine\Source\Runtime\Launch\Private\Launch.cpp:178]
ProjectCoral_Win64_Shipping!GuardedMainWrapper() [E:\P\UE4.27-plus\Engine\Source\Runtime\Launch\Private\Windows\LaunchWindows.cpp:137]
ProjectCoral_Win64_Shipping!LaunchWindowsStartup() [E:\P\UE4.27-plus\Engine\Source\Runtime\Launch\Private\Windows\LaunchWindows.cpp:273]
ProjectCoral_Win64_Shipping!WinMain() [E:\P\UE4.27-plus\Engine\Source\Runtime\Launch\Private\Windows\LaunchWindows.cpp:320]
ProjectCoral_Win64_Shipping!__scrt_common_main_seh() [D:\a_work\1\s\src\vctools\crt\vcstartup\src\startup\exe_common.inl:288]
kernel32
ntdll

trail hazel Nov 25, 2024, 12:52 AM

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Thank you for bringing this to our attention @fading jolt, and we're so sorry for the crash that happened during your gameplay. 🙇‍♀️
May I ask for the in-game date when the issue happened? Is it the first day of the Winter Fair? 😮

#

Oh, can you also send us your SaveGames folder in a zip file here? To find it, you can copy-paste this file path to the Windows Explorer: %localappdata%\ProjectCoral\Saved\SaveGames

fading jolt Nov 25, 2024, 1:07 AM

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It happened on any day that I tried to play the matching game. First on day 1 but also on the third nd last days of the festiavl when I tried to play the game again

📎 SaveGames.zip

trail hazel Nov 25, 2024, 2:16 AM

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fading jolt It happened on any day that I tried to play the matching game. First on day 1 bu...

Got it! Thanks for sending the files. Do you happen to have videos showing your detailed steps before the crash occurs?

fading jolt Nov 25, 2024, 2:17 AM

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Unfortunately no.

trail hazel Nov 25, 2024, 2:18 AM

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fading jolt Unfortunately no.

I see! I'll relay this to the team and we'll try to replicate the issue on our end.

If we need any other info, we'll get back to you. Thank you, @fading jolt 🙌

trail hazel Nov 25, 2024, 2:20 AM

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fading jolt Unfortunately no.

Oh, one more thing. Can you let us know your character and farm name that encountered this crash issue here? 😮

fading jolt Nov 25, 2024, 2:58 AM

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Erica + Chestnut Farms!

trail hazel Nov 25, 2024, 3:31 AM

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fading jolt Erica + Chestnut Farms!

Thank you for confirming! We've attempted to replicate the issue on our end, but the crash did not occur. 🙇‍♀️

Could you share the detailed in-game activities you were doing on that day? Additionally, do you recall the order of the minigames you played during the Winter Fair? 😮

fading jolt Nov 25, 2024, 3:36 AM

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Mostly either mining or farming. The last time it happened I didn't do anything except check on my farm animals.

The first time I played the trivia game first and then tried matching/ The second time I tried shooting and then matching/The third time was on Sunday(the last day of the festival) and I had already completed all the other games so I tried to just do the matching game.

The game seems to start as usual and I am able to see ethe pattern I'm supposed to match before it disappears but then when I move forward and hit the x button to try and start digging the game freezes and crashes

crude wind Nov 25, 2024, 3:50 AM

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this crash happened to me on PC and on steam deck

trail hazel Nov 25, 2024, 5:00 AM

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fading jolt Mostly either mining or farming. The last time it happened I didn't do anything ...

I see! Did you always use the controller during the gameplay when the crash happened?

trail hazel Nov 25, 2024, 5:01 AM

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crude wind this crash happened to me on PC and on steam deck

Hi hi! Thanks for adding your experience here. Do you happen to have a video or screenshot showcasing the issue? Also, can you send your save and crash logs file here so we can take a closer look? 😊

fading jolt Nov 25, 2024, 5:02 AM

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Yes the controller is my main way of playing

crude wind Nov 25, 2024, 6:29 AM

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trail hazel Hi hi! Thanks for adding your experience here. Do you happen to have a video or ...

i dont hav a video or screen shot but i can try reproducing it again

📎 SaveGames.zip 📎 Crashes.zip

dense cosmos Nov 25, 2024, 6:43 AM

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ive crashed about 4 times while playing the matching game after 11am game time. i was able to get thought the matching game if i play right as my character wakes up but not past 11. also i am passed the first day of winter fair.

LoginId:d5c3e3ab4466e2c4f57c0981f06ee9f0
EpicAccountId:abea1b44236a407db3cf28934c4ca5e9

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x0000000000000000

ProjectCoral_Win64_Shipping!TBaseFunctorDelegateInstance<bool __cdecl(void),FDefaultDelegateUserPolicy,<lambda_37fa707782ed02ec095f1b4ca8d130cd> >::ExecuteIfSafe() [E:\P\UE4.27-plus\Engine\Source\Runtime\Core\Public\Delegates\DelegateInstancesImpl.h:830]
ProjectCoral_Win64_Shipping!UC_InputSubsystem::TryToUseInputActionEvent() [E:\TC\50e51014978c0513\ue4\ProjectCoral\Source\ProjectCoral\Input\C_InputSystem.cpp:456]
ProjectCoral_Win64_Shipping!UC_InputSubsystem::OnKeyEvent() [E:\TC\50e51014978c0513\ue4\ProjectCoral\Source\ProjectCoral\Input\C_InputSystem.cpp:423]
ProjectCoral_Win64_Shipping!UE4Tuple_Private::TTupleBase<TIntegerSequence<unsigned int> >::ApplyAfter<<lambda_81b3c99a1f94f48e171116e20bc434d1> &,FKey &>() [E:\P\UE4.27-plus\Engine\Source\Runtime\Core\Public\Templates\Tuple.h:307]
ProjectCoral_Win64_Shipping!TBaseFunctorDelegateInstance<void __cdecl(FKey),FDefaultDelegateUserPolicy,<lambda_81b3c99a1f94f48e171116e20bc434d1> >::Execute() [E:\P\UE4.27-plus\Engine\Source\Runtime\Core\Public\Delegates\DelegateInstancesImpl.h:830]
ProjectCoral_Win64_Shipping!UPlayerInput::ProcessInputStack() [E:\P\UE4.27-plus\Engine\Source\Runtime\Engine\Private\UserInterface\PlayerInput.cpp:1388]
ProjectCoral_Win64_Shipping!APlayerController::ProcessPlayerInput() [E:\P\UE4.27-plus\Engine\Source\Runtime\Engine\Private\PlayerController.cpp:2539]
ProjectCoral_Win64_Shipping!APlayerController::TickPlayerInput() [E:\P\UE4.27-plus\Engine\Source\Runtime\Engine\Private\PlayerController.cpp:4580]
ProjectCoral_Win64_Shipping!APlayerController::PlayerTick() [E:\P\UE4.27-plus\Engine\Source\Runtime\Engine\Private\PlayerController.cpp:2184]
ProjectCoral_Win64_Shipping!APlayerController::TickActor() [E:\P\UE4.27-plus\Engine\Source\Runtime\Engine\Private\PlayerController.cpp:4735]
ProjectCoral_Win64_Shipping!FActorTickFunction::ExecuteTick() [E:\P\UE4.27-plus\Engine\Source\Runtime\Engine\Private\Actor.cpp:175]
ProjectCoral_Win64_Shipping!TGraphTask<FTickFunctionTask>::ExecuteTask() [E:\P\UE4.27-plus\Engine\Source\Runtime\Core\Public\Async\TaskGraphInterfaces.h:886]
ProjectCoral_Win64_Shipping!FNamedTaskThread::ProcessTasksUntilQuit() [E:\P\UE4.27-plus\Engine\Source\Runtime\Core\Private\Async\TaskGraph.cpp:601]
ProjectCoral_Win64_Shipping!FTickTaskSequencer::ReleaseTickGroup() [E:\P\UE4.27-plus\Engine\Source\Runtime\Engine\Private\TickTaskManager.cpp:564]
ProjectCoral_Win64_Shipping!FTickTaskManager::RunTickGroup() [E:\P\UE4.27-plus\Engine\Source\Runtime\Engine\Private\TickTaskManager.cpp:1585]
ProjectCoral_Win64_Shipping!UWorld::Tick() [E:\P\UE4.27-plus\Engine\Source\Runtime\Engine\Private\LevelTick.cpp:1494]
ProjectCoral_Win64_Shipping!UGameEngine::Tick() [E:\P\UE4.27-plus\Engine\Source\Runtime\Engine\Private\GameEngine.cpp:1823]
ProjectCoral_Win64_Shipping!FEngineLoop::Tick() [E:\P\UE4.27-plus\Engine\Source\Runtime\Launch\Private\LaunchEngineLoop.cpp:4923]
ProjectCoral_Win64_Shipping!GuardedMain() [E:\P\UE4.27-plus\Engine\Source\Runtime\Launch\Private\Launch.cpp:178]
ProjectCoral_Win64_Shipping!GuardedMainWrapper() [E:\P\UE4.27-plus\Engine\Source\Runtime\Launch\Private\Windows\LaunchWindows.cpp:137]
ProjectCoral_Win64_Shipping!LaunchWindowsStartup() [E:\P\UE4.27-plus\Engine\Source\Runtime\Launch\Private\Windows\LaunchWindows.cpp:273]
ProjectCoral_Win64_Shipping!WinMain() [E:\P\UE4.27-plus\Engine\Source\Runtime\Launch\Private\Windows\LaunchWindows.cpp:320]
ProjectCoral_Win64_Shipping!__scrt_common_main_seh() [D:\a_work\1\s\src\vctools\crt\vcstartup\src\startup\exe_common.inl:288]
kernel32
ntdll

crude wind Nov 25, 2024, 6:57 AM

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if playing with controller then trying to press x crashes it if using keyboard then trying to click a space crashes it

dense cosmos Nov 25, 2024, 7:00 AM

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crude wind if playing with controller then trying to press x crashes it if using keyboard t...

this is exactly what happens to me

ornate geyser Nov 25, 2024, 2:15 PM

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This happened to me as well, crashed on the matching game both times I tried it, on the second day of the fair (day 18 I think). I did fairly different things during the day the second time, so it doesn't seem obviously related to anything specific I did during the day. I was using a Dualsense controller.

crude wind Nov 25, 2024, 10:33 PM

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you can get through the matching game without crashing if you play at the start of your day

ornate geyser Nov 25, 2024, 10:52 PM

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crude wind you can get through the matching game without crashing if you play at the start ...

Thanks, that fixed it for me! I just tested it and that worked for me. Also, I tried waiting and not doing anything until the afternoon (about 14:00) and doing the matching game and that still worked for me. SunnyFlower said for them it crashed after 11AM, so I wonder if the trigger is e.g. doing a bunch of stuff and then doing the game, like some sort of resource usage that then causes the bug to be possible? Pure speculation though.

pseudo monolith Nov 25, 2024, 11:37 PM

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this just happened to me as well,
Reproduction Steps: winter day 17 I believe after 5:30 pm first day of the winter festival. I played all the games and the last game i was going to play was the matching game. the game said start and then the entire game crashed. I spent my day before the festival letting the animals out and mining in the fire mine level 25, then went down to the beach and talked to villagers
Repro Rate: every time. was able to reproduce
Game Platform: Steam, PC
Game Version v1.1b-1230
Input Mode: Keyboard and mouse/Controller

#Unreal crash when I attempt to do the matching pattern game at the winter festival