Bought the game instead of just using Game Pass because this was the update I've been waiting for. Played the game and was excited that it didn't crash after sleeping. That was short lived when it crashed after less than 15 minutes of play after freezing and stuttering from the moment I turned it on. Bro its 35.99 CAD not free! I'd love to actually be able to play something I paid for. Please focus on stabilization.
#Update 1.1 Crash
zenith edge
lofty hinge
https://discord.com/channels/623097219628662784/1179982157825974374
So the team could fix something, they need information. Follow the template and provide the needed information
left tartan
Hello @zenith edge. We’re so sorry to hear that the game crashed and disrupted your gameplay! 🙇♀️
Crashes can happen for a variety of reasons, and we’re here to help investigate so our team can work on a fix. To assist us in understanding the issue better, could you please report the crash using our provided guidelines? You can also copy-paste this template:
Title:
Reproduction Steps:
Repro Rate:
Game Platform:
Game Version:
Input Mode:
PC and GPU specs details:
Crash log:
Attachment (Save File & Additional Image/Video)
Thank you!
zenith edge
Hello <@1032661488567078923>. We’re so sorry to hear that the game crashed and d...
I'm using the Xbox Series S
zenith edge
Hello? @left tartan
lofty hinge
Hello? <@479620507243905024>
It's the weekend, they will come back to you in Monday. And for them to find any solution once again you need to follow the template that is provided. The platform alone doesn't help
zenith edge
It's the weekend, they will come back to you in Monday. And for them to find any...
Do you know how to get crash logs from an Xbox?
lofty hinge
Do you know how to get crash logs from an Xbox?
Since you're on XBOX. Provide following info:
Title: (Ex: Game crashes when going to sleep)
Reproduction Steps: (Ex: Thorough description of your day following the crash or what happened right before the crash. Like woke up, watered plants, cleared ocean and etc.)
Repro Rate: (How many times does this issue happens, if you're able to replicate it)
Game Platform: (Xbox Series S)
Game Version: (Can be found in the main menu in game)
Input Mode: (Controller/mouse)
Attachment (Save File & Additional Image/Video): (If you have a video of a crash or before a crash, attach it here or provide a link)
zenith edge
Since you're on XBOX. Provide following info:
Title: (Ex: Game crashes when goi...
Title: Game crashes randomly.
Reproduction Steps: in the 2nd year, get up, do anything, there’s a lag or stutter and then it crashes.
Repro Rate: Every single time. Can’t get through the day.
Game Platform: Xbox Series S 1 tb
Game Version: 1.1
Input Mode: controller
PC and GPU specs details:
Crash log:
Attachment (Save File & Additional Image/Video): will upload video
left tartan
@zenith edge Thank you for sharing some data following our guidelines!
However, we still need more details about your full-day activities leading up to the crash. Can you please provide a list of everything you did? This would be incredibly helpful! 😊
zenith edge
<@1032661488567078923> Thank you for sharing some data following our guidelines!...
Woke up, took the road on the right to Town and it started lagging as I got to the bridge before the museum area. Started struggling really bad around the museum area. Finally froze and crashed when I got to the store. Like to the store front without going inside. I don’t remember if I mentioned but I’m in year 2
gentle oak
I'm not part of their team but love the game and have been persistently playing through the crashes on Series S. Once I start to notice lagging I pause and stop doing anything for a few seconds. It has prevented a LOT of crashes for me.
Hopefully they fix it soon 🥴