My gem bundles reset again...

[teal furnace]

I had the first two gem bundles completely finished, and this update reset them again...

[muted hedge]

Hello @teal furnace! Could you please add more info following our guidelines here https://discord.com/channels/623097219628662784/1222877204233584722⁠? It will help us to determine the problem! You can also fill out the below template. 😊

• Reproduction Steps:
• Repro Rate:
• Game Platform:
• Game Version:
• Input Mode:
• Your save file:
• Attachment:

[teal furnace]

• I updated my game and logged in
• I’m unsure what “repro rate” means in this context
• Steam
• 1.1b-1228
• Keyboard and mouse
• I can attach my save file after this in game day (I’m about half way through and don’t want to lose progress)
  Thank you!

[teal furnace]

My save file

[frank solstice]

i have the same problem, i had at least one of the precious gem bundles complete, and the other/s started, and they've all reset to 0 after the update!
Game Platform: steam
Game Version: v1.1b- 1228

[muted hedge]

Thank you @teal furnace and @frank solstice! Can you also share your backup file in case our team needs it? It's under the SaveGames folder and you can zip the folder before attaching it here.

Ohh, and do you have any screenshots or videos of your Precious Gems offering before it gets reset by any chance?

[frank solstice]

i don't sorry, but here's my backup file!

[teal furnace]

Since it said it was fixed previously, I never grabbed a screenshot once I completed them 😅

Thank you for looking into it!

[muted hedge]

Got the files! Thanks, everyone.

[muted hedge]

Oh! Yes, this issue has been fixed previously. Did you also get this issue on the previous version like MikeyMoozer, lia?

[frank solstice]

no, i only recently started playing properly! i never got this far before so it's my first time experiencing this

[muted hedge]

I see! Could you please send us a video showing your found gems list? You can go to Journal Menu > Found section> and Gems tab. Kindly click one by one of the gems that you found. Thank you, everyone!

[hard turret]

I am also having this problem after I updated today. I had two of the three gem bundles complete, and had one of the three gems needed for the third bundle. Now it says I’m missing all of them.

I also saw that two of my basic artisan offerings were missing; previously I had everything but juice; after updating, it now says I also need butter and something dehydrated for that bundle.

Playing on Steam Deck

[muted hedge]

Hi there! Thank you for adding your report here. Can you also send us your save and backup folder here?

[sterile crow]

I have this problem too.

my save file and backup folder is here

[muted hedge]

Hello hello! Thank you for notifying us that you experienced this as well. Can you let us know which type of Gem offerings that you've finished previously?

[near summit]

• Reproduction Steps: After updating my game I opened it and played for a bit. Finally got a new gem and went to go submit it and noticed my progress was gone.
• Game Platform: (PC) Steam & Steam Deck
• Game Version: v1.1b-1228
• Input Mode: Keyboard & Steam Deck

[sterile crow]

two bundles was completed, but last bundle don't. I remember missing Black opal.

[muted hedge]

Thank you for the reports, everyone! If you're able to offer another gem to the Precious Gem Offering and then restart the game, could you let us know if it resets again?

Thank you so much for your help, folks! 😊

If you're able to do this and send us a video, that would be incredibly helpful! A phone-recorded video works perfectly fine. 🙆‍♀️ ✨

[digital pine]

I had the same issue, I had both the uncommon and rare bundles filled, as well as one super rare, and they are all gone now. I did try to go back to an earlier save (as well as a later save because I had rolled back time and they were gone there as well.) I do know I had the filled before fall hit.

[frank star]

mine also reset 😦 I had all but the final 3 done, was holding onto the one I had since last time I had one in there it reset that one. This time, it reset but did not reset when I added another gem in and went to bed

[digital pine]

And I play on steam.

[craggy cove]

Similar issue here except my game crashed when I went to bed after offering a new gem (had 1 submitted for each category and they all disappeared). Steam player

[limber swift]

i have the same problem i dont complete but i already got 2/3 every category I updated my game and logged in
Steam
1.1b-1228
Keyboard and mouse i already play 2-3 day and found my bug u can help me how to get a backup flie to send u @muted hedge

[muted hedge]

Hi folks! Appreciate for notifying us that this happens to you as well. Kindly send us your SaveGames folder in a zip file by copying and pasting this into your Windows Explorer: %localappdata%\ProjectCoral\Saved\SaveGames.

If you remember what gems you've offered previously, could you please mention them too? Thank you! 🙌 ✨

[muted hedge]

Hello @near summit @frank solstice @teal furnace @sterile crow! Apologies for the ping! If you happen to remember, could you let us know the types of gems you offered previously? 😮

[teal furnace]

For me, it was the first two bundles. I didnt keep notes on the first one, but the second, I donated: Peridot, Beryl, and Jasper

[teal furnace]

Thankfully, I hoard rares So I donated all of them again. I finished the day, saved, then shut down the game for an hour, then went back and its still all there! Im not sure if that is because I completed all of them at once this time, though

[sour saffron]

Hi! I'm also experiencing this issue, I know I had completed at least one of the bundles and had recently offered a black opal and I think I experienced something similar last major update but I had assumed at the time that it was because the conditions for the offerings had changed, here's some screenshots and all the files others have sent

[limber swift]

i offer Ruby only offer not donate @muted hedge
Black Opal
Jasper
Marble
Morganite

U want dailySave too ? @muted hedge

thank for help me

[muted hedge]

Thank you so much for the details, everyone! 🙌 I’ve shared this with the team, and they’re looking into this. 💪✨

We truly appreciate your help! If we need any more information or have updates, we’ll be sure to let you know. 😊

[muted hedge]

Hi Triq! Apologies for missing your message earlier, and I’m truly sorry to hear about the crash you’ve experienced. 🙇‍♀️ Could you please share more details about the issue, including your save file and crash logs, in this channel: https://discord.com/channels/623097219628662784/1105385747290280036? Appreciate it—thank you! 🙌

[unkempt lantern]

i have this problem too... how can i add my backup folder?

[muted hedge]

Hello everyone! Our team has identified the root cause of the issue and is prioritizing a fix to resolve it as quickly as possible. 🙇‍♀️ We truly apologize for the inconvenience and appreciate your understanding. Thank you!

[limber swift]

Thank you

If u fix it tell me i want to play 🫶🏽 I appreciate

[digital pine]

@muted hedge On a side note the save I sent you earlier I noticed a side bug/effect on it, I will report it as well. When I went into the ocean I was getting scrap instead of trash with my silver sickle on the gold kelp tier.

I edited the first backup file instead of just being the saved game to being all my backups on this saved game and removed the other.

[lilac temple]

I also have this issue, I swear I just had kimchi missing.
Reproduction Steps: After updating my game I went to offer my last item for this, which was the wine
Game Platform: (PC) Steam & Steam Deck
Game Version: v1.1b-1229
Input Mode: Controller & Steam Deck

[muted hedge]

Hello everyone! We’ve released a fix for the Precious Gems offering resetting to 0. Kindly update the game to the new version (v1.1b-1229) and check the changelist here: https://discord.com/channels/623097219628662784/1027403332790272000.

However, we regret to inform you that if you’ve already loaded your game and saved it the next day, this fix won’t be able to recover the lost gems. 🙇‍♀️

We sincerely apologize for this and truly appreciate your understanding. Thank you for your support and help, everyone! 🙌

[muted hedge]

Hello Faythe! Thank you for bringing this up.
To help us address this issue more effectively, could you kindly create a new report specifically for it? That way, we can keep track of the details more easily. Thank you so much! ✨

Hello @lilac temple and @hard turret! Thank you for letting us know about the bundle reset for the Basic and Rare Artisan Offering.

Could you kindly create a separate post for this issue so we can track it more effectively? We’ll investigate this as well! Thank you so much for your help! 😊

[near summit]

@muted hedge has the basic artisan reset been added? on my checklist for myself i only needed pickles and finally got it just to notice its only got mayo in it

[muted hedge]

Hi @near summit! We’re still gathering more information about this issue. Could you kindly create a new post detailing your experience?

In the meantime, I’ll forward your previous save and backup files to the team for further investigation. Thanks again!