#Unreal Crash- Merfolk quest step 4

1 messages · Page 1 of 1 (latest)

winged cypress
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Every time I go to the merfolk palace on step 4 reporting back to the kingdom after the tours, the game crashes on the cut scenes, preventing me from completing the quest. It happens every single time. I can attach a video and screenshot of the unreal crash error. I am on PC on steam using an xbox controller.

game version: v1.1-1226
crash log: attached
save file: attached

winged cypress
severe nacelle
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Hi @winged cypress. Thanks for notifying us about the crash issue you've encountered. Can you also let us know the specs of the device?

winged cypress
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Yes:

Nvidia RTX 4090
i9-13900k
32GB Ram

severe nacelle
# winged cypress Yes: Nvidia RTX 4090 i9-13900k 32GB Ram

Thank you! Could you please let us know the current in-game date?

Additionally, to assist the team in investigating further, could you send us your save file?
You can locate it by copying and pasting the following file path into your File Explorer:

%localappdata%\ProjectCoral\Saved\SaveGames

winged cypress
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Hello! I played on my steam deck last night and finished the quest no problem! It seems unreal engine on pc Steam is the issue. Playing on my steam deck also fixed my other issue with achievements, as soon as I launched the game on my steam deck, it gave me my missing achievements. Seems these are only an issue on pc.

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@severe nacelle

severe nacelle
winged cypress
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No, I’m not using remote play. I play separately on each system. Just the cloud saves sync.

severe nacelle
winged cypress
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It no longer occurs!