random crash

[strange gate]

Got a random crash in the middle of playing it :S no idea why it was working fine and then one of the days, the one i crashed on it would lag a bit and get more laggy, then fine then freeze and crash :S Any help would be greatly appreciated

also im on PC, and running win 11

playing with mouse and keyboard as well

[prime blaze]

Hi @strange gate. Can you copy-paste the crash log here? 😮

You can access the crash log by copy-paste this file path into your Windows Explorer: %localappdata%\ProjectCoral\Saved\Crashes then filter the date to the recent one, and send the .xml file here

[strange gate]

Update: it randomly crashed again after lagging, then freezing and then crashing or in this case stop responding

[prime blaze]

Thanks for sharing! Do you remember what you were doing before the crash happened? 😮

[strange gate]

first time it happened while i was decorating my farm outdoors, used the computer too, to buy outdoor decor but yea it seems to often happen around 11:30 - 12:30 in the game idk why tho

[strange gate]

And yet another crash has happened, and at this point the game for me is completely unplayable which actually upsets me quite alot since i have almost 600 hours in that game.... And i really hope it gets fixed soon cus its actually is making me quite angry everytime it crashes..

[strange gate]

Any news on why it may have crashed? since it has crashed twice now since last time and the game is literally becoming unplayable :S

[prime blaze]

Hey! Sorry for not getting back to you sooner!

Can you try to verify the integrity of game files and clear your Steam cache to see if the issue would be resolved? 😮

You can verify the integrity of game files by right-clicking the game on Steam Library > Properties > Installed Files > Verify Integrity of Game Files

As for how to clear your Steam cache, you can follow these steps:

1. From your Steam Client, open the Settings panel by selecting "Steam > Settings" from the top left client menu.
2. In the Settings panel, select the Downloads tab and you'll find the "Clear Download Cache" button at the bottom.
3. Then select "Confirm" to acknowledge this will clear your download cache and that you'll need to login to Steam again.

Please let us know again 😊

[strange gate]

It didn't help..

[prime blaze]

Ah, I see 😔 Thanks for getting back to me!

[prime blaze]

You mentioned the game crashed when you were doing these activities, can you recreate the step and send us a video of it? 😮

[strange gate]

i actually think its more like after playing it for 1-2 hours it starts to freeze then crash, or the game shuts steam down completely making steam crash :S

[prime blaze]

Noted. Can you share your GPU specs and quality preset you use in the game?

[strange gate]

idk where to find my GPU specs, but i know im using the highest quality there is for my game, since i know my computer can handle it

i dont know*

[prime blaze]

You can check how to see your GPU specs here: https://techguided.com/how-to-check-your-computer-specs/ 🙂