Cannot play de game on windows. It crashes on launch.
Installed RAM 18.0 GB
System type 64-bit operating system, ARM-based processor
#Unreal Engine 4 crash
vocal perch
coarse raven
Hello @vocal perch. I noticed you've got a crash log after the crash occurred. Can you please copy-paste and send it here? 😮
You can access the crash log by copy-paste this file path into your Windows Explorer: %localappdata%\ProjectCoral\Saved\Crashes then filter the date to the recent one, and send the .xml file here!
Also, can you share your device’s specifications details (CPU, GPU, RAM, HDD/SSD, etc.)? You can check how to do it here https://techguided.com/how-to-check-your-computer-specs/ 🙂
Thank you!
vocal perch
Device name MACSTUDIOW
Processor Apple Part 000 r0p0 2.00 GHz
Installed RAM 18.0 GB
Device ID 04A798AD-B3C5-4A34-AEE1-458A34F091CD
Product ID 00330-80000-00000-AA023
System type 64-bit operating system, ARM-based processor
Pen and touch No pen or touch input is available for this display
coarse raven
Thanks for sending over the data @vocal perch. I'll check this with the teams and get back to you again! 😊
coarse raven
Hi again @vocal perch, is your device Mac by any chance? 😮
vocal perch
Hi again <@325628194684403714>, is your device Mac by any chance? 😮
I used a windows virtual machine on VMware fusion but I believe is limited to games with unreal engine 4. Yes, I’m using a Mac and I actually found a way to play it now.. so far no issues, I’ve been using a program called whisky to be able to play windows games in Mac 🙂 if there’s backers that don’t own a windows this is the best option if they have a Mac, so far it works with M1 to M3 Macs, not sure if it works 100% for everybody, but I had no issues yet.
coarse raven
I see. Unfortunately, our game does not currently support Mac systems, which limits our ability to provide full support for issues encountered on that platform 🙁
We appreciate your interest and if you have any further questions, please let us know! 😊